Client Service Administrator - Northampton, United Kingdom - ACS Recruitment Solutions Ltd

ACS Recruitment Solutions Ltd
ACS Recruitment Solutions Ltd
Verified Company
Northampton, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Client Service Administrator

Hybrid Working - Must live in a commutable distance to Sheffield, Northampton, Plymouth or Glasgow

£19,443.00 per annum


Our highly reputable and growing client are currently seeking Client Service Administrators to join their growing team on a hybrid basis.

This is a fantastic opportunity for anyone with outstanding customer service skills and prior experience working withinthis sector to join a well-established, prestigious business who can offer their employees ongoing development opportunities.


The selected individual will be responsible for providing support to the Account Managers, enabling them to provide high end to end customer service to their clients.


Key Duties:


  • Responsible for processing all referrals and general administrative tasks associated
  • Diary management and coordination
  • Contacting clients informing them of their meeting details within the agreed timeframe
  • Updating clients regarding their meetings, dealing with any cancellations and queries within the agreed timeframe
  • Responsible for sending out various reports to clients Scanning of documentation to the system in line with the specific client requirement
  • Updating and maintaining the database
  • Liaising with the Account Managers to keep them up to date live time
  • General administration

Skills and Qualifications:


  • Previous experience within an administrative/customer service role
  • MS Office including Outlook and MS Word is essential
  • Knowledge of Excel and PowerPoint is desirable
  • Experience with diary management, and coordination of various administrative tasks
  • Strong communicator
  • Highly organised

The Offering:


  • 37.5 hours per week Monday-Friday
  • Friendly working environment
  • Wellestablished organisation
  • Extensive benefits scheme
  • Remote/Field Based
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