- Act as a focal point for business service liaison (including projects and service transition).
- Manage all the resources including third party service providers in the provision of operational management and control of CNI SCADA and CNI networks, ensuring that they are fully resilient, safe, and secure.
- Ensure that outsourced services and partners effectively deliver to very high standards.
- Work with IS, the business and all third-party stakeholders to ensure that any changes to the networks and associated hardware are not going to affect the safe operational control of the networks.
- Work with Audit, Security, and any other outside Government organizations to ensure that the support operations are compliant with policies and standards expected of critical CNI networks.
- Participate in the management of incidents on CNI networks ensuring that resilience is brought back into operations as quickly as possible. Lead root cause analysis investigations to ensure that learning is fed back to prevent reoccurrence.
- Provide responsibility for annual budget and track actuals against an approved budget plan. Ensure that disaster recovery plans are in place and tested appropriately.
- Understand and interpret both security and external regulations that impact upon the operation and effective running of operational networks.
- SC Cleared/Eligibility is Mandatory.
- Operational experience in IP/MPLS/Ethernet/SDH networks ideally in a Utilities environment.
- Ability to manage all of resources required to run best in class network & telemetry operations.
- Experience of managing outsourced services in an ITIL environment. Experience of effectively setting direction, control and standards, ideally in operational network environments.
- Strong knowledge of appropriate technology and systems that make up the network, telemetry and SCADA infrastructure would be an advantage. Use of network monitoring tools and fault finding in these networks
- Experience of managing critical major incidents out of hours is also required for this role. This will be through participation in an out of hours rota.
- Ability to achieve SC security vetting clearance.
- Degree level in computing, relevant engineering discipline or related field.
- Excellent stakeholder management at all levels.
- Ability to mentor junior personnel and provide guidance on work packages.
- Ability to work with little or no guidance. Attention to detail in all aspects of the analysis and ability to draw conclusion quickly in a limited timeframe.
- Ability to balance multiple tasks without a negative impact on quality.
- Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment.
- Appreciation of business-critical real-time systems.
- Strong verbal and written skills.
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Network Analyst - Wokingham, Berkshire, United Kingdom - Tata Consultancy Services
Description
Role: Networks Analyst / Administrator
Job Type: Permanent
Location: Wokingham, UK (3 days Onsite)
Ready to utilise your skills and knowledge in CNI SCADA?
Are you passionate about managing outsourced services in an ITIL environment, effectively setting direction, control, and standards?
Join us as a Networks Analyst / Administrator
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
· Gain access to endless learning opportunities.
· Build and maintain a team of high-performing individuals.
· Build strong relationships with a diverse range of stakeholders.
The Role
As a Networks Analyst / Administrator , you will be responsible for the operational networks to run the best class network and telemetry operations. In this role, you will work in Infrastructure/Application ITIL based support environment.
Key responsibilities:
Your Profile
Key Skills/Knowledge/Experience:
Good to have:
· Relevant industry certification (e.g. ITIL Practitioner, CCNA/DA, CCNP, Security) desirable.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and income protection, laptop and phone, cycle-to-work scheme, exclusive discounts on gym memberships, discounted rates on car leasing options, staff discounts within the larger Tata network, and access to extensive training resources.
Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is 'Inclusion without Exception'.
You'll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).
We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation, or beliefs.
If you are an applicant who needs accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at with the subject line: "Disability Accommodation Request".
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
