Product Analyst - London, United Kingdom - Quilter Business Services

Quilter Business Services

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fixed Term Contract Duration - 12 Months

What the Hiring Manager says "This role offers the opportunity to gets hands on with the technology that our advisers use daily to meet their clients' needs.

You will be joining a small and friendly team of similarly skilled individuals that manage all the product changes into our core adviser facing and internal operational systems.

This role will give you experience in technical system configuration, businessanalysis and solution design.

The interview process will consist of a capability assessment against the key skills we are looking for in the role and fit against our values of Pioneering, Dependable and Stronger Together".

Chris Hart, Technology Product Owner

About the Role Level: 3

Department:

QFP

Location:
England - Home Worker

Contract type: 12month Fixed Term Contract

A core part of the role will be planning and analysis including:

Conducting business process and systems analysis and implement changes that align technology solutions with business objectives and the Quilter Technology Strategy and roadmaps.
Identifying, capturing, and developing requirements (functional and nonfunctional) providing documentation and business rules to support the requirements throughout the project life cycle and change control, prioritising requirements based on highvalueachievable requirements.
Drives continuous improvement of business products and services by translating requirements into improved design and service provisioning.

You will also be responsible for project execution including:

Operating as a link between technical personnel and the appropriate end-user department to understand the business implications of the technical solutions on the current and future business environment.
Managing system incidents working with the project team to ensure resolution.
Working with the enduser to select or define appropriate scenarios to test and determine whether system changes meet project specifications. Coordinates with users to plan and execute User Acceptance Testing (UAT).
Creating, reviewing and delivering enduser documentation and preparing communication material on system enhancements.
Monitoring production performance enhancements and system integrity with endusers.

About You Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.

To be successful in the role of Product Analyst, awareness of ITIL, Agile Practices and Business Analysis/Systems Analysis would be desirable (however not essential).

You'll need some experience of working across the software development lifecycle withinchange implementation.

You'll have the ability or willingness to learn how to design and document business processes, stakeholder engagement capability with the ability to manage expectations and explain technical detail and the ability and experience assisting with planning activities.

You will also ideally have experience in configuring system settings, testing functionality and new releases as well as technical knowledge and some experience of at least one of the following:

Application and Data Integration Platforms
Web Content Management
SQL Server Databases
Microsoft technologies
Financial services software e.g. Adviser POS Solutions
Capability to work in an Agile or DevOps environment.
Ability to work in 'Virtual' teams' cross function/cross business and geographies.

You'll embrace change and initiate new and better ways of working to deliver positive customer outcomes, communicate confidently and effectively, at all levels, both in written and verbal form and have an analytical mind set, able to use data and metricsto drive actions and develop solutions for our customers.

Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financialfutures._
In this everchanging world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times._
Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care andcreativity that we need, to help us get there._
We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learningmore about joining us._