Customer Service Advisor - Salford, United Kingdom - Page Personnel

Page Personnel

Verified Company

Salford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Temporary to permanent opportunity

Great working patterns and work culture

About Our Client:

Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs.

The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a interactive team.

As a Customer Service Advisor you will be:

Be first point of contact for customers in relation to any queries they have with their account
Endeavour to resolve any issues the customer may have
Communicate feedback to senior personnel on the customer experience and issues
Ad hoc duties as and when required

The Successful Applicant:

To be successful in this role:

Excellent communication skills that promote great customer conversations
Experience within customer service, ideally within telephony roles
To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
Ability to work well under pressure
Able to work in a team setting as well as independently
Strong IT skills

What's on Offer:

In return, our client can offer: