- Supportive Environment: You'll be surrounded by a supportive team ready to guide and mentor you every step of the way.
- Opportunity for Growth: We're committed to helping you reach your full potential. As you demonstrate your abilities, there will be opportunities for advancement within the company.
- Company Culture : We're not just colleagues, we're a family. Our company culture is one of respect, positivity, and recognition.
- Providing an empathetic approach for all our customers by putting yourself in their shoes and understanding their needs
- Resolving disputes with customers, referring to your colleagues for advice if needed
- Accurately record the information
- Confident making outbound calls
- Highly organised under pressure with good attention to detail
- Proficient in written communication
- Customer service experience – helpful but not essential
- Excellent IT skills including excel and inputting data accurately and efficiently
- £24,380
- Fantastic opportunities for learning, development, and career progression.
- Free Health Cash Plan worth £1700 per annum
- Additional pay for foreign language speakers (starting from £948 for one language up to £2,342 for 4 languages)
- Generous high-street rewards scheme for family and friends
- Free travel insurance (subject to qualifying criteria)
- Discounts on home and motor insurance
- Comprehensive training and embedding period
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Claims Support Advisor - Christchurch, United Kingdom - Charles Taylor
Description
Claims Support Advisor
Christchurch, Dorset
Monday to Friday 09.00am to 17:30
£24,380 per annum
To apply to this Customer Service Advisor vacancy, you must live and be eligible to work in the United Kingdom.
Why you should join Charles Taylor:
At Charles Taylor, we firmly believe that our people are the key to our company's growth and prosperity. We prioritise the development, and recognition of talented individuals because they define our values, identity and success. We can support you with professional growth, as we offer continuous training and development programs to enhance your skills and knowledge.
We are currently recruiting for Claims Support Advisor to join our Travel Claims team. You will be responsible for accurately assessing claims in line with policy terms and conditions and ensuring that valid claims are paid quickly, without unnecessary delay.
To do this, you'll be naturally empathetic, enjoy speaking to people on the telephone, have a good eye for detail, and enjoy multi-tasking. Full training will be provided, and we offer fantastic opportunities for education sponsorship and career progression.
Duties and responsibilities of the Claims Support Advisor:
Experience and knowledge of the Claims Support Advisor:
Salary and Benefits of the Claims Support Advisor
