Logistics Administrator - Hemel Hempstead, United Kingdom - Think Specialist Recruitment

Think Specialist Recruitment

Verified Company

Hemel Hempstead, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you like to work for a well-established international company who are extremely supportive of their staff and well known for their low staff turnover? Or a company that offer the fantastic opportunity of hybrid working as well as a number of otherfantastic benefits? If so then this could be an excellent opportunity to join a vibrant, hard-working team who are currently looking for a Logistics Administrator to join their team based in Hemel Hempstead.

This position also offers a number of benefits including hybrid working, annual bonus, free on-site parking, 25 days annual leave and free lunch when in the office as well as a number of different office events to take part in too, plus many more fantasticbenefits

Responsibilities:

Assist with the order management and process of orders from creation to invoicing, including company communication and interaction, facilitating resolution of invoice disputes, and resolving stock issues.
Liaise with the logistics teams to ensure all export documentation and export requirements are met.
Liaise regularly with other functions such as Customer Service Support and Supply Planning, to ensure excellent Replenishment Service Level delivery to clients.
Assist with endtoend order management to ensure excellent Customer Experience.
Assist with the Claims Management process.
Support continuous improvement initiatives.
Monitoring of returns and credit / debit Notes.
Solve upcoming escalations.
Work proactively to ensure all local objectives are achieved, whilst working in compliance with regulations.
Experience gained from working within a previous Customer Service or Administration role.
An understanding of export processes would be beneficial.
Good administration and IT skills with experience of using SAP or other CRM type systems.
Excellent problem solving and communication skills.
Excellent organisation and prioritising skills.