- Serve all customers in an efficient, professional and courteous manner at all times.
- Ensure guests receive the highest standard of customer service at all times.
- Be able to advise guests on all products available within the venue.
- To promote a happy and welcoming atmosphere within the venue.
- To work both alone or as part of a team being responsible ensuring that all guests needs are met to the highest possible standard.
- Maintain stock levels and rotation within work and storage areas in order to avoid waste and assist with stocktaking.
- Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries in line with predetermined stock levels and business need.
- Laying up and preparing restaurants/boxes for the service of meals, tea, coffee and light refreshments
- To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
- Service of wine and other drinks from the bar as directed by your Management team.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
- Ensure all orders are dispensed and correctly recorded and authorised for billing purposes.
- Ensure all orders are rung through the tills and payment obtained in line with prescribed Racecourse procedures.
- Ensure all tills are closed down in accordance with company procedures.
- Ensure that all temperature records are accurately kept along with other appropriate paperwork.
- Adhere to and follow all licensing policies and procedures.
- Handle cash, stock and equipment in a secure manner.
- Act as an information point for customers.
- Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
- Be smart, polite, professional and well presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Strong interpersonal skills – friendly, confident, outgoing.
- Strong numerical and literacy skill.
- The ability to handle difficult or conflict situations.
- The ability to adopt the values of Arena Racing Company.
- The ability to work with a smile on your face whatever the weather.
- To work with honesty and integrity.
- Experience working in a hospitality environment is preferred but not essential.
-
Casual Waiting Staff
Found in: Talent UK C2 - 3 days ago
Arena Racing Company Chepstow, United Kingdom TypeCasualRESPONSIBILITIES: · Serve all customers in an efficient, professional and courteous manner at all times. · Ensure guests receive the highest standard of customer service at all times. · Be able to advise guests on all products available within the venue. · To promote a happy and ...
-
Team Leader
Found in: SonicJobs Direct Apply UK - 1 day ago
Creative Support Worcester, United Kingdom Full timeCreative Support are looking for an enthusiastic and experienced Team Leader with a good understanding of learning disabilities, mental health and autism. The successful applicant will be joining a collaborative and knowledgeable team, to support the Senior Service Manager to sup ...
-
HSEQ Officer
Found in: SonicJobs Direct Apply UK - 2 days ago
Bennett and Game Recruitment LTD Pontypool, United Kingdom Full timeBennett and Game are seeking a HSEQ Officer for our client based out of their office near Edinburgh, our client is a leading specialist within the structural steel fabrication industry. They operate across the UK and work on array of exciting projects. These range from Airports, ...
-
IT Systems Support Manager
Found in: SonicJobs Direct Apply UK - 3 days ago
Talent Finder Worcester, United Kingdom Full timeIT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 · Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System Support Mana ...
-
Waiting Team Member
Found in: Talent UK C2 - 3 days ago
The Hope & Anchor LTD Hereford, United Kingdom Part timeThe Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross-On-Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious gard ...
-
Medical Secretary
Found in: Talent UK C2 - 3 days ago
Wye Valley NHS Trust Hereford, United Kingdom PermanentJob summary · We are looking for an individual to join our Colorectal/General Surgery Admin Team as a Medical Secretary who will be highly motivated, organised and self sufficient, with the ability to manage their own workload and be flexible and adaptable to fulfil the duties w ...
-
Outpatient Receptionist
Found in: Talent UK C2 - 3 days ago
Wye Valley NHS Trust Hereford, United Kingdom PermanentJob summary · An exciting opportunity has arisen in the Outpatient Reception team for a full time receptionist, the post holder will provide a customer focused reception service for all patients and visitors attending the reception areas within the outpatient services department ...
-
Senior Pharmacist
Found in: Talent UK C2 - 3 days ago
Wye Valley NHS Trust Hereford, United Kingdom PermanentJob summary · **RELOCATION EXPENSES AVAILABLE** · This post will attract a Recruitment and Retention Premia** totalling £5,000 (payable in instalments over 2 years), plus a relocation package of up to £8,000 (subject to eligibility criteria). The RRP payment will be pro-rata fo ...
-
Chef
Found in: Talent UK C2 - 3 days ago
The Hope & Anchor LTD Hereford, United Kingdom Part timeThe Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross-On-Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious gard ...
-
Assistant Medical Secretary
Found in: Talent UK C2 - 2 days ago
Wye Valley NHS Trust Hereford, United Kingdom PermanentJob summary · An exciting opportunity for an Assistant Medical Secretary to join our wonderful team · The successful candidate will be able to act on their own initiative and is passionate about providing valuable administrative support to the team. Strong communication skills a ...
-
Provision & Procurement - - Pharmacy
Found in: Talent UK C2 - 4 days ago
Wye Valley NHS Trust Hereford, United Kingdom PermanentJob summary · * positions available - looking for both full-time and part-time applicants* · Wye Valley NHS Trust is currently in the process of building three new day case theatres. This is an exciting venture and will support the Trust in addressing waiting times for the pati ...
-
Consultant Haematologist
Found in: Talent UK C2 - 5 days ago
Wye Valley NHS Trust Hereford, United Kingdom PermanentJob summary · Recruitment incentive of £20K · If living in a place offering the convenience city living, but with some of the most idyllic countryside in the UK on your doorstep, Herefordshire could be the perfect place for you. · Wye Valley NHS Trust's Department of Haematolog ...
-
Maintenance Assistant
Found in: Talent UK C2 - 3 days ago
Holmewood Hall LTD Holme, United Kingdom Full time· A stunning Tudor Gothic-style mansion, surrounded by 10 acres of manicured grounds and parkland, steeped in history and exuding elegance, Holmewood Hall is the perfect venue for a wedding. With a striking red-brick exterior, there is an abundance of beauty and charm throughout ...
-
IT Systems Support Manager
Found in: Appcast UK C C2 - 5 days ago
Talent Finder Jobs Worcester, Worcestershire, United KingdomIT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 · Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System Support Mana ...
-
Class 1 Drivers
Found in: Click to Hired UK C2 - 1 day ago
Pure Staff Ltd Berkeley, United Kingdom Temporary, Full timeClass 1 Drivers Days or Nights available · Pure Staff are currently looking for a Class 1 Drivers to work DAYS or NIGHTS in the Berkeley Gloucestershire area. · We have vacancies for ADHOC drivers as well as ONGOING 4 on 4off patterns. · Pay rates (PAYE) · Days Monday to Friday £ ...
-
IT Systems Support Manager
Found in: Ziprecruiter UK C2 - 2 days ago
Talent Finder Jobs Worcester, United KingdomJob Description · IT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 · Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT S ...
-
Director of Operations
Found in: Click to Hired UK C2 - 3 days ago
MTCSS Worcester, United Kingdom Permanent, Full timeDirector of Operations | Worcester | Office Based – Monday to Friday 9am-5pm |£52,000 · In this role, you will oversee the day-to-day operations to ensure the business is well co-ordinated and productive by managing its people and procedures. Overseeing, analysing and improving p ...
-
Anaesthetic Nurse required in Worcester
Found in: Click to Hired UK C2 - 3 days ago
Pertemps Medical Professionals Worcester, United Kingdom Permanent, Full timeBefore responding to this Job Advert, please ensure that you have 'right to work' in the UK. · As an agency we cannot sponsor visa's so any CVs sent without 'right to work' or from a 'WHO Red Listed Country' will be deleted without response. · Pertemps Medical Professionals are c ...
-
General Manager
Found in: Jooble UK O C2 - 6 days ago
Gloucestershire Hospitals NHS Foundation Trust Gloucester, Gloucestershire, United KingdomGeneral Manager - Care of the Elderly Neurology and Stroke Band 8b (Maternity cover) · It's an exciting time to join the Medical Division at Gloucestershire Hospitals Foundation Trust. We have a newly formed leadership team within the Medical Division and are now looking to recru ...
-
Higher Level Teaching Assistant
Found in: Jooble UK O C2 - 3 days ago
Aspire People Malvern Hills, Worcestershire, United KingdomAre you a Higher Level Teaching Assistant looking to utilise your skills? in Clifton? or in Nottingham? Primary Schools? · Are you looking for more flexible work and expanding your experience working in a range of schools instead of being tied in to just one school? Take some pre ...
Casual Waiting Staff - Hereford, United Kingdom - Arena Racing Company
Description
RESPONSIBILITIES:
SKILLS AND QUALITIES
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.