- Lead the Service Desk Breakdown Team.
- Lead the Fleet Allocations Team.
- Ensure a relentless focus on safety through the Zero Harm initiative.
- Ensure a continual focus on Customer Service.
- Support the delivery of the BBATS Sustainability agenda.
- Develop and manage relationships with the external supply chain; robustly challenge the cost base to improve competitive advantage.
- Ensure (all functions) have clear deliverables, ensuring compliance through weekly & monthly KPI reporting.
- Undertake regular staff briefings (weekly and monthly), typically relating to safety updates, business news, customer feedback etc. as and when necessary.
- Support the Business Manager to ensure that the Fleet Team develops close working relationships with BBATS customers and collaborates effectively with the Fleet Delivery team to deliver a seamless service.
- Be aware of industry best practice and innovation and ensure that a culture of innovation and continuous improvement is engrained across the team.
- The role requires substantial service experience ideally from within the Fleet sector.
- A capable person-manager, able to develop and coach their team and address HR issues promptly and robustly.
- Capable of communicating ideas and concepts effectively to both their immediate team and their respective line manager.
- The individual needs to be able to set, deliver and measure clear targets across their team, must have a commercial acumen and a robust appreciation of their market sector - they must know and understand "what good looks like".
- Ensure system data accuracy and abide the Right First Time ethos.
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Fleet Hub Manager
1 week ago
Balfour Beatty UK Derby, United KingdomAbout the role · Balfour Beatty are currently looking for a Fleet Hub Manager to join our Asses& Technology Solutions (ATS) team based in Derby, however there will be travel involved, as such the successful applicant will need hold a valid driving licence. · Within this role you' ...
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Fleet Hub Manager
2 weeks ago
Balfour Beatty UK Derby, Derbyshire, United KingdomBalfour Beatty are currently looking for a Fleet Hub Manager to join our Asses& Technology Solutions (ATS) team based in Derby, however there will be travel involved, as such the successful applicant will need hold a valid driving licence. · Within this role you'll lead and effic ...
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Service Delivery Hub Manager
2 weeks ago
Recruiter PH Eastwood, Nottinghamshire, United KingdomThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set ...
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Primary Care Knowledge Specialist Librarian
3 weeks ago
University Hospitals of Derby and Burton NHS Foundation Trust Derby, United KingdomWe are looking to recruit a Primary Care Knowledge Specialist Librarian to lead on the delivery of a range of activities related to capturing, disseminating, using and sharing knowledge within Derbyshire. · This is a 1 year fixed term post, funded by Health Education England. Thi ...
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Telesales Manager
2 weeks ago
Mi Hub Derby, United Kingdom Full timeJob Overview · Alexandra is the market leading provider of workwear in the UK with a 160-year history and Royal Warrant. The business is expanding its proactive customer interaction and specialist telesales function. By joining Alexandra, you will become part of the Mi Hub Group ...
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Hmp Foston Hall
2 weeks ago
Ministry of Justice Derby, United Kingdom**HMP Foston Hall - Business Administrator ** · **£25,752 - £27,116** · **Derby**: · **Organisation Level**: · **Delivery - **The jobs at this level will be task focused delivering defined activity or services. · **Overview**: · Job holders within this Group Profile provide admin ...
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Hmp Foston Hall
1 week ago
Ministry of Justice Derby, United Kingdom**HMP Foston Hall - Business Administrator ** · **£24,067 - £25,342** · **Derby**: · **Organisation Level**: · **Delivery - **The jobs at this level will be task focused delivering defined activity or services. · **Overview**: · Job holders within this Group Profile provide admin ...
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Hmp Foston Hall
3 weeks ago
Ministry of Justice Derby, United Kingdom**HMP Foston Hall - Business Administrator ** · **£24,067 - £25,342** · **Derby**: · **Organisation Level**: · **Delivery - **The jobs at this level will be task focused delivering defined activity or services. · **Overview**: · Job holders within this Group Profile provide admin ...
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Hmp Foston Hall
2 weeks ago
Ministry of Justice Derby, United Kingdom**HMP Foston Hall - Business Administrator ** · **£24,067 - £25,342** · **Derby**: · **Overview** · Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. · The job holder is exp ...
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Hmp Foston Hall
3 weeks ago
Ministry of Justice Derby, United KingdomSalary 1 · - £25,752 - £27,116 · Number of jobs available 1 · - 2 · Detail of reserve list 1 · - 12 Months · Region 1 · - East Midlands, West Midlands · City/Town 1 · - Derby · Building/Site 1 · - HM Prison Foston Hall, DE65 5DN · Grade 1 · - AO · Organisation Grade for HMPPS 1 · ...
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Head of Skills and Apprenticeships
1 week ago
University of Derby Derby, United Kingdom**Job details**: · Department · Learning and Teaching · Responsible to · Provost - Learning and Teaching · Location · Kedleston Road, Derby Campus · Salary · £64,000 to £80,000 per annum (for exceptional performers, there is scope for further progression up to £92,000 per annum). ...
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East Midlands Operations Co-ordinator
2 weeks ago
The Message Trust Derby, United Kingdom**We're looking for an energetic, motivated person with the ability to strategically think and plan, to support our East Midlands Hub Leader in developing structure and strategy.** With excellent networking, project management, and administrative skills, you will have vision for ...
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Hmp Foston Hall
3 weeks ago
HM Prison & Probation Service Derby, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £24,067 - £25,342**Job grade**: · - Administrative Officer- HMPPS Band 3**Contract type**: · - Permanent**Type of role**: · - Administration / Corporate Support**Working pattern**: · - Full-time**Number of jobs available**: · ...
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Community Hubs Project Officer
1 week ago
Citizens Advice Mid Mercia Derby, United Kingdom_Do you have a passion for working in the heart of your local community and are driven by making a difference?_ Then **Citizens Advice Mid Mercia** is the organisation for _you_**.**_ · Our free and independent advice helps people solve problems in a confidential and impartial ma ...
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Administration Officer
1 week ago
Ministry of Justice Derby, United Kingdom**Administration Officer - KSS Corporate Services Hub - Location Base Derby City ** · **£19,087 - £23,182** · **Derby**: · **Overview of the job** · This is a divisional administrative role based in the NPS regional office. The job holder reports to the Divisional Support Hub Man ...
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Customer Relationship Lead
2 weeks ago
Incora Derby, United Kingdom**Description**: · As a Customer Relationship Lead you will be the voice of the customer within Incora providing first-class customer service whilst ensuring the customer needs are understood and managed within our organisation. · You will be the person dealing with any escalatio ...
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Hmp Sudbury
3 weeks ago
Ministry of Justice Derby, United Kingdom**HMP Sudbury - Administrator Employment Hub ** · **£24,067 - £25,342** · **Derby**: · **Overview of the job** · This is an administrative job in an establishment. · **Summary** · The job holder will provide administrative support for the pathways and assist in reducing reoffendi ...
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Admissions/discharge Coordinator
2 weeks ago
Derby City Council Derby, United KingdomApplication closing date · 19/03/2023 · Working Pattern · As specified · Salary · Grade F £25,878 - £28,371 for full time 37 hours. (Hourly rate starting at £13.41) · Contractual hours · Blank · Basis · Blank · Job category/type · Health & Safety · Attachments · Blank · Job descr ...
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People Advisor
1 week ago
Alexander Mann Solutions (AMS) Derby, United Kingdom**Job description - summary** · We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; ...
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Project Controls Assistant
2 weeks ago
Mace Derby, United Kingdom**Senior Project Controls Manager** · At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, cul ...
Fleet Hub Manager - Derby, United Kingdom - Balfour Beatty
Description
About the role
Balfour Beatty are currently looking for a Fleet Hub Manager to join our Asses& Technology Solutions (ATS) team based in Derby , however there will be travel involved, as such the successful applicant will need hold a valid driving licence .
Within this role you'll lead and efficiently manage the Fleet Customer Support Services teams, bringing together the Breakdown Service Desk and Fleet Allocations teams to support the customer
What you'll be doing
As a Fleet Hub Manager you'll
Who we're looking for
Why work for us
Day in, day out, our teams deliver some of the UKs most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package thats right for you and your life. Here are some of our key benefits:
Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more
Fleet Hub Manager professionals in Derby
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Emmanuel Oluwagbemi
Cover Supervisor/ SEN Teacher/ Support Worker