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Legal PA - City of London, Greater London, United Kingdom - AJ Chambers ®
Description
AJ Chambers represents a highly supportive, International Law Firm based in the City of London that is seeking a Legal PA for the Employment team.
The Role:
Project Co-ordinationDistribute and co-ordinate appropriate support for specific client projectsSet up processes for client matters through liaison with Partners, Fee Earners and client contactsSupport Partners, Fee Earners and the Business Development and Marketing Teams with preparation of pitches, presentations and events and with other projects and tasksIdentify and act upon process improvements across the team to enhance both internal and external client servicesClient Relationship ManagementEnsure that all client related correspondence is received by the appropriate Partner or Fee EarnerTake an active role in relationship management and client careEnter and ensure accuracy of client information on the Client Relationship Management system, currently InterActionCommunicate with external clients both independently and upon instructions from Partners and Fee EarnersArrange client meetings and ensure efficient responses to written and verbal client queriesCheck to ensure clients terms of business in place as soon as file opened and to follow up with Fee Earners accordinglyCommunicationTake internal and external telephone queries, responding as appropriate and ensure that all messages are passed on in a timely mannerLiaise with relevant Business Resource teams on behalf of Partners and Fee EarnersLiaise with the Client Service Lead over planned absences, arranging cover as necessary and communicating this to the relevant Partners and Fee EarnersFinancialAssist Partners and Fee Earners in ensuring time recording is up to date and captured in a timely mannerLiaise with the appropriate Finance team in relation to invoices, expenses, client billing and accountsProcess invoices and expenses on the online system, currently ChromeAssist the billing and credit control processes and liaise with the Finance team in relation to these to ensure a consistent and efficient approachProduce standard financial and time reports through the systemAdministrativeParticipate in distribution of work and monitor progress of work allocated to Client Service Administrators to ensure tasks are completed in a timely mannerMonitor and track all tasks and prioritise accordinglyDiary management and coordination to ensure Partners and Fee Earners receive regular updates on meeting arrangementsTake responsibility for room booking and meeting coordination, including confirmation of attendees, arranging relevant technology, refreshments, and cateringEnsure travel bookings are completed and that relevant information is submitted and communicated in advanceArrange for the photocopying, scanning, printing and filing to be carried out by the teamArrange for files to be opened, closed and maintainedSupervise Client Services Administrators' record keeping and general filing tasksUse effective systems to ensure both short and long term tasks are completed within required timescalesOther duties and responsibilities:Assisting other members of the team, both proactively and at the request of the Client Services LeadProvide cover for the Client Document Executives as necessary (for example during periods of heavy workloads, holiday or sickness periods)Short dictations and basic amendments and document updatesConflict searches, file opening and risk assessment formsDrafting letters of engagementUpdating and maintaining integrity of information held in Outlook, InterAction and 3EMinor document production amendments and assistanceWorking effectively with other legal and Business Resource teams as requiredAny other duties as reasonably requested by Partners, Fee Earners, Client Services Leads or the Internal Client Services ManagerComply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles
The Ideal Candidate:
A Client Services Executive has responsibility to ensure that their skill set is up to date and they are familiar with our Firm's Teams, key individuals, clients, internal systems and procedures.
This will ensure that the Client Services Executive is able to carry out the role effectively and where appropriate, discuss any training requirements with the Client Services Lead.
In addition to this:
Accurate typing speed of at least 60 words per minuteAdvanced knowledge and experience of using Software including all Microsoft Office packagesExperience of using Practice Management systemsDemonstrate solutions-focused working methodsDemonstrate the ability to use initiative and develop solutions to ensure a good service is provided at all timesCompetencies:Excellent verbal and written communication skillsSolid Customer Service centric experience and work ethicProactive Team PlayerGood interpersonal details with the ability to adapt style and approachAttention to detail and accuracyIf you feel you would be suitable, please apply directly or contact Jess at AJ Chambers.
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