Facilities Operations Director - Stratford, Greater London, United Kingdom - NTER TALENT

Description

Are you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career as a Facilities Operations Manager .

Our client is a well-established, market-leading facilities services business known for delivering top-tier services to a diverse portfolio of clients.

As the Operations Manager, you are responsible for ensuring the professional management of customer site(s) for the services we provide.

in doing so you will ensure all Site Supervisors, Team Leaders and Operatives within your responsibility are aware of duties and provide services to the best of their capabilities.

• Work to a strict department budget to deliver outstanding, but efficient performance in your areas of responsibility.
• You will help achieve and exceed revenue targets by cross selling of additional services.
• You will help achieve and exceed contract profit targets through meticulous financial control of spending.
• Develop new business that supports the departments strategic growth.
• Deliver effective team management coordinating multiple resources across varying locations. You will lead & motivate field-based teams in your area of responsibility to ensure efficient operations for our customers.
• Demonstrate and implement robust practices that are proportionate and in line with the companies Policies & procedures with the support of People & Practices and HSEQ.
• Work in collaboration with the Senior Operations Manager to ensure ultimate customer satisfaction.
• Ensure quality standards are met through regular audits and inspections using the company's digital tools. You will provide feedback to your Senior Operations Managers to allow fluid customer communication.
• Recruit, onboard & train new starters providing them with the best possible knowledge to excel in their roles.
• Comply with current Health & Safety Regulations, Policies including lawful Insurance provisions as well as assist in the implementation of new systems.
• Ensure scheduling, wages and budgets are processed correctly and in line with management instruction.
• Assist with implementation of new contracts by leading the implementation project as directed by Senior Operations Manager and or assist with handover of contracts to new supplier.

• Opportunity to work with a market-leading facilities services business.
• Career growth and development prospects.
• The chance to make a real impact on facility cleanliness and safety.