Administration Executive - Folkestone, United Kingdom - Martin & Co

Martin & Co
Martin & Co
Verified Company
Folkestone, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
We are a well established estate agency in Dover and Folkestone. We are trusted by more landlords than any other agent to let their property. We have a focus on quality homes from quality landlords for quality tenants.


This role will involve:

  • Booking appointments on behalf of the Tenancy Managers managing the Property Management diary for the team
  • Organising the Property Management Inbox, dealing with requests and ensuring they are passed onto the correct individual
  • Uploading certificates onto our system
  • Liaising with landlords and tenants with regards to instruction of work whilst keeping the Tenancy Manager informed and keeping our system updated
  • Chasing suppliers or tenants to ensure each work order has completed whilst keeping the Tenancy Manager informed and keeping our system updated
  • Checking and sending invoices to accounts and chasing arrears
  • Maintaining the current folders and archiving old folders
  • Working closely with our Tenancy team and assisting with any questions they have to get the job executed
  • Communicate with Landlords and Tenants about their workorders, including delivery and timelines
  • Investigating and resolving queries patiently and quickly
  • Providing a high level of customer service at all times
  • Contribute ideas and insights to enhance our marketing initiatives
  • Stay updated with industry trends and competitors to identify opportunities for growth
For general administration duties involved in the daily running of the office:

  • Assisting in handling inbound / outbound telephone calls
  • Dealing with any office issues on behalf of the team including liaising with suppliers, including clients
  • Ensure workorders are processed, and invoiced accurately
  • Undertaking general office admin
  • Perform administrative tasks in line with business need
  • Proactively asking what the team need support with need support with

Salary:
£23,500.00 per year


Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Folkestone: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Administrative: 2 years (required)

Language:


  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 10/05/2024


Reference ID:
MC/TM/AE
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