- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Working knowledge of medical terminology
- Experience of working as a Medical Secretary
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of
- Microsoft Office packages ( Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in Healthcare
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multitask
- Able to work to deadlines
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Band 4 Medical Secretary Supervisor - Birmingham, United Kingdom - University Hospitals Birmingham NHS Foundation Trust
Description
Job summary
We are looking to recruit an enthusiastic and motivated Band 4 Medical Secretary to join our secretarial team within the Cardiology Department at Solihull Hospital. The post requires an individual who is resilient and adaptable to work in a fast paced professional environment.
You as a successful candidate will provide secretarial support to our department working both as part of a team and on a one to one basis with your named consultant(s). You will play a pivotal role in ensuring our patients are actively monitored and supported throughout their patient pathway.
You should have good communication and organisational skills and able to use your own initiative in prioritising your workload to enable the consultant(s) to optimise their clinical commitment.
You should ideally possess AMPSAR/medical terminology qualification or demonstrate previous substantial administration experience with excellent audio-typing skills; understanding of the RTT pathway and experience of managing waiting lists. You must also be confident using MS office and other IT systems.
The post is full time ( hours) working across 5 days (Monday to Friday).
Main duties of the job
To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes.
To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports; Coroner's reports; police reports; scientific manuscripts and abstracts; reports in response to complaints; teaching, educational and research materials. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature
To draft letters on behalf of the Consultant(s) in a sympathetic but easily understandable manner, for example when informing patients of their test results
To provide a point of contact for GPs and other Health Care Professionals and also patients/relatives/carers, who are often highly emotional and high distressed ensuring that any language or other communication barriers are overcome
To understand the patient pathway and provide information and reassurance in a professional manner. Deal with queries and instigate appropriate action, as appropriate to the complex and sensitive nature of the information involved
For a full list of main duties please refer to the job description.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job descriptionJob responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person SpecificationQualifications
Essential
Experience
Essential
