Junior Claims Technician - Norwich, United Kingdom - Howden Group Holdings

Description

From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

About DUAL Asset

Since 2013, DUAL Asset has been on a mission to shake things up in the world of asset and transactional insurance solutions. Insuring over £600bn worth of real estate, inheritance and share assets in over 52 countries, you can trust us to manage risk and help make your deals happen.

Part of the DUAL Group, the world's largest international underwriting agency, we have a longstanding reputation for underwriting expertise and in-depth technical knowledge.

Details

Hybrid in London or Norwich, also open to remote

Role Definition

We are a small but busy team with a varied workload and are looking for someone to take responsibility for the administrative functions of the claims handling process. The role will also involve a personal caseload of small and uncontentious claims, with the ability to learn on the job and progress within the team in time.

A junior but critical role in the team, your responsibilities will allow the Claims Technicians to focus on technical and contentious claims that require significant time and focus. Your contribution will be key to the team's success and value to the wider business unit.

Key Responsibilities / Accountabilities

Skills and abilities needed to perform role

Knowledge and Experience

Ideal candidate would have experience in claims administration and/or claims handling, or as a legal indemnity or other liability class underwriter.

Candidates with less experience must be prepared and capable of learning on the job.

Compliance & Regulatory Responsibilities

Professional Qualifications

Our Culture: People First

We've travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:

• An employee-ownership model

• Aligned external investors

• The trust and integrity born of friendship

• Expertise

• Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that's better for everyone.

Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.