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Cannock

    Healthcare Assistant - Cannock, United Kingdom - HealthHarmonie

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    Permanent
    Description

    Job summary

    We are seeking a dedicated and proactive individual to join our team as a Healthcare Assistant - Dermatology Technician. In this role, you will play a crucial part in ensuring the smooth operation of our dermatology clinic and the well-being of our patients.

    Main duties of the job

  • Accurately capture images of skin lesions and promptly upload them to our Tele Dermatology platform for assessment and diagnosis
  • Manage and enhance the overall patient experience, providing a welcoming and compassionate atmosphere. Conduct GDPR and COVID security checks with patients to safeguard their data and health
  • Assist medical professionals by handling patient data, ensuring all records are complete and accurate
  • Collaborate with clinical staff to facilitate patient appointments, ensuring efficient scheduling and a seamless patient journey
  • Strictly adhere to infection control procedures to maintain a clean and safe healthcare environment for patients and staff
  • Please note that as we run a 7-day service you will be required to work 5 out of 7 days. Shift patterns are generally between 07:00/ 07:30 - 17:30/18:00

    Clinic locations include:

    Basford Consulting Rooms, 540 Etruria Rd, Basford, Newcastle-under-Lyme, Newcastle ST5 0SX

    Dunston Business village, Stafford Rd, Penkridge, Stafford ST18 9FJ,

    CHC Anglesey clinic, 46 Anglesey St, Hednesford, Cannock WS12 1AA

    About us

    HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home.

    Job description

    Job responsibilities

    You will efficiently capture high-quality images of skin lesions, promptly uploading them to our Tele Dermatology platform for expert assessment and diagnosis. You will also foster a welcoming and compassionate atmosphere to enhance the overall patient experience. You will conduct thorough GDPR and COVID security checks to safeguard patient data and health whilst supporting medical professionals by managing patient data, ensuring completeness and accuracy in all records. Finally you will collaborate seamlessly with clinical staff to facilitate patient appointments, maintaining efficient scheduling for a smooth patient journey and strictly adhere to infection control procedures to uphold a clean and safe healthcare environment for both patients and staff.

    Benefits

  • Contract Type: Full-Time, Permanent
  • Starting salary £24,500 which increases to £26,000 after probation
  • Ongoing Support and Training
  • Excellent Career Progressions
  • Quarterly bonus of £250
  • Claim 45p per mile
  • 20 days Annual Leave + Bank Holidays + 1 additional day per year of service
  • Pension Scheme
  • NHS Employee Discounts
  • Uniform Supplied
  • Full induction and technical training upon commencement
  • Person Specification

    Experience

    Essential

  • Must have a Driving License and own vehicle to visit the multiple sites.
  • Previous experience in administration and delivering exceptional customer care.
  • IT literate with proficiency in using computer systems and software.
  • You must show a great passion for providing high-quality care and take pride in your work.
  • The successful Healthcare Assistant will have the potential to make a real impact in our business, help our patients and embark on a fantastic career. However, before you can start this new, exciting adventure within the company we will need to ensure that you are legally eligible to work with us. This means that your role will be subject to a successful disclosure at an appropriate level from

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