Customer Service Advisor - Caerphilly, United Kingdom - Nuaire

Nuaire
Nuaire
Verified Company
Caerphilly, United Kingdom

4 days ago

Tom O´Connor

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Tom O´Connor

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Description

Key Responsibilities

  • Provide accurate key information to Customers and Representatives on Nuaire commercial and residential products, influencing and advising customers on the features and benefits of the products to secure sales.
  • Take every opportunity to continually recognise buying signals, turning an enquiry into an order and up sell other products.
  • Prepare telephone "quick quotes" and follow through to order.
  • Process live telephone orders
  • Provide excellent customer service by being helpful and courteous at all times.
  • Take ownership and ensure promises are delivered.
  • Work in a spirit of cooperation with all colleagues to achieve team goals and targets.
  • Participate in product launches and promotions.
  • Meet agreed targets, KPIs and deadlines.
  • Work in a manner to achieve the company "Core Values"
  • Customer, Innovation, Quality and People

Competencies

  • Excellent Customer Service & Communication Skills
  • Ability to work under pressure.
  • Building & Managing Customer Relationships
  • Influencing Skills
  • Initiative
  • Interpersonal Skills
  • Strong attention to detail

Working Style

  • Onsite working at Nuaire Head Office
  • Monday-Friday, no weekends

Job Types:
Full-time, Permanent


Pay:
£22,466.00 per year


Benefits:


  • Company pension
  • Life insurance
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
JR100672
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