Sales and Customer Service Co-ordinator - London, United Kingdom - Adecco UK

Adecco UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**Sales and Customer Service Co-ordinator
**Monday to Friday

9.00am - 5.30pm or 8.30 to 5pm

£23K - £24K

East London
(Must have at least 3+ years customer service experience)

Benefits:

Company pension
Onsite parking
Sick pay
After training completed can offer flexi working with a view to being able to work from home 2 days a week.

Key Responsibilities:

Professionally and efficiently handle sales/customer enquiries at the agreed standards
Provide comprehensive service to our customer base as directed by the Sales Office Manager
Support Area Sales Managers on new leads after qualification period, track leads and enquiries, support upselling activities, generate new leads, new accounts through outbound leads through outbound sales activities helping revive lapsed accounts
Maintain Company's customer database, ensuring all companies sales, lead generation and order taking activity is recorded onto the CRM database
Expectation to undertake any additional training that the company may see appropriate such as team building, collaboration exercises and relevant training

Essential & Desirable requirements:

3 + years UK based proven sales and customer service background experience.
GCSE level or equivalent through experience.
PC literate: ideally with advanced level knowledge of Outlook, Excel and Word and Teams.

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Desirable - Experience with Microsoft Dynamics NAV is desirable, however full training will be provided.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sinead Davis