Process Assistant - London, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Great Customer Service opportunity within the Public Sector

About Our Client:

A key division who are part of the Home Office.

As a Process Assistant your role will involve the following responsibilities:

Capture and digitise information as part of a process.
Act as a first point of contact for customers.
Manage customer expectations, interact, and always display professionalism.
Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved.
Manage challenging situations always displaying professionalism Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.

The Successful Applicant:

Customer service led - caring, professional, trustworthy

Being a team player you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.

Basic IT capability - there will be systems training.

Solutions focused to support customers and team members

Strong organisational skills and
excellent attention to detail.

What's on Offer:

This role is part time but the hours are 5pm-8:30pm Monday - Friday. 17.5hrs/week

The role is paid on an hourly rate of £12.79

You will need full RTW in the UK, with Indefinate Leave to Remain

Roles are initially for a six-months term with the possibility of a longer fixed term contract.

They are on site based in the City - nearest Stations - Fenchurch Street, Tower Hill, Monument