Driver - Bristol, United Kingdom - OCS Group

OCS Group

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

Fixed Term Contract Airport Drivers Required until 31st October 2023
- £11.74 per Hour rising to £12.75 per hour on the 1st April

Working on 5 on 3 off rotating shift basis

Earliest Start 5.00am - Latest Finish 11.00pm ( you will work 5 early shifts, 3 days off, 5 late shifts)

To ensure the safe transportation and assistance of passengers and flight crew to and from the terminal and aircraft.

To ensure that the OCS safety image is reflected positively through your actions and those of your colleagues.

To ensure all equipment is in good working condition and cleaned on a regular basis in line with the OCS cleaning schedule.

To be an ambassador for the company, living the OCS values of care, safety, trustworthy and expert.

To communicate in a professional manner with customers, airport authorities and colleagues.

Main Duties:

Safe transfer of all passengers and crew to and from the terminal and aircraft whilst adhering to SSOW and ensuring the highest level of customer service
Informed and aware of the different immigration channels to make sure arrival passengers are directed to the correct channel
Ensure timely transportation of passengers and crew to achieve OTP / KPIs / SLAs
Is always approachable and helpful when dealing with customers, observing passengers to identify needs and adjust service accordingly
Effective and efficient communication with the Operations Supervisor at all times
Ensure vehicle checks are completed and recorded prior to usage
Ensures equipment is checked for safe usage prior to use.
Maintain the cleanliness of vehicles both inside and outside and that they are clear of rubbish
Ability to multi skill and drive different vehicles to include Ambulift
Assist with the PRM operation when required

Experience / Desired & Essential Qualifications

Full UK driving licence
Must be able to obtain an airside pass.
Previous airport experience is strongly desired
Previous customer service experience is essential
Previous bus / coach driving is advantageous
Excellent customer service and communication skills.
Proactive, enthusiastic and a positive approach even when under pressure
Selfmotivated and reliable with a conscientious approach and excellent attention to detail.
Be able to work efficiently and thoroughly as part of a team.
Highest regard for service quality

A PCV LICENCE IS NOT REQUIRED FOR THIS POSITION

What will you get in return?

A pension scheme

- to save for the future - eligibility rules apply

Access to high street discounts
Access to low interest loans
Recognition scheme 'OCS Stars' monetary rewards given to top performers
Training and Development

- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

Long Service Awards
Cycle to work scheme

- discounted bicycles

Access to our Employee Assistance Programme
247 Wellbeing Support

About Us:

At OCS, we're a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do.

We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few.

Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues.

We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers.

This is what makes OCS a great place to work.