Customer Support Assistant - Nottingham, United Kingdom - CHANNEL ALT LTD
Description
Responsibilities:
- Engage with customers in a friendly and professional manner
- Perform data entry tasks accurately and efficiently
- Upsell products or services to enhance customer experience
- Analyse customer needs to offer tailored solutions
- Maintain phone etiquette standards during customer interactions
Experience:
- Previous experience in a customerfacing role is advantageous
- Strong communication skills with the ability to interact effectively with customers
- Multilingual capabilities are a plus
- Familiarity with upselling techniques is beneficial
Job Types:
Full-time, Permanent
Pay:
From £25,052.52 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 29/05/2024
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