Programme Co-ordinator- Executive Mba - Oxford, United Kingdom - Said Business School

Said Business School

Verified Company

Oxford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Job title Programme Coordinator - Executive MBA

Division Social Sciences

Department Saïd Business School

Location Park End Street, Oxford and Egrove Park, Kennington, Oxford

Grade and salary Grade 5:
£27,131 - £32,348 per annum

Hours Full time (36.5 hours per week)

Contract type 1 year fixed-term contract

Reporting to Senior Programme Manager - Executive MBA

The role

Saïd Business School's world-class flagship Executive MBA (EMBA) is part of an executive degrees portfolio that generates annual revenue of £26 million in tuition fees and is expected to grow to £30m+.

This is a highly responsible role within the EMBA Programme Team's unit of professional staff. The key areas of responsibility are to provide administrative, technical, and programmatic support to deliver the EMBA
Programme. The Programme Coordinator will work closely with the EMBA Programme Managers and Senior
Programme Manager (SPM) to ensure efficient operational delivery of the programme and a positive student experience. The postholder will interface with multiple externals and teams within the School to achieve these aims.

EMBA students are mature and highly articulate, rightly expecting exceptionally high standards in their education and service delivery. All our staff are expected to deliver world-class service to all our stakeholders.

The Programme Coordinator requires detailed knowledge and proficiency in their areas of responsibility, so that they are able to work on their own initiative and resolve issues independently in a fast-paced environment.

Responsibilities:

Plan and provide administrative and logístical support to Programme Managers for EMBA events and modules including room bookings, technical arrangements, accommodation, invitations, registration, greeting attendees, etc. Work collaboratively and effectively with external vendors, speakers, and with the School's Conference, Audio Visual, Catering, Estates and Reception Teams to ensure efficient/effective delivery.
Provide logístical and administrative support for international modules and study trips.
Perform the duties of an In Class Assistant (ICA) or Virtual Class Assistant (VCA) during EMBA modulesassisting Faculty with online and hybrid delivery of classes on Zoom or other virtual platforms. Edit and post video recordings of classes to the School's learning management platform.
Support on building standard Canvas pages and updating/proofreading content as necessary.
Lead on all office coordination needs and administrative support linked to programme implementation and EMBA Programme Team activities.
Populate and update the internal booking system.
Purchase supplies/services for EMBA activities (including negotiating expenditure costs with suppliers) and manage financial processes in Oracle. Assist Programme Managers and SPM with financial management.
Develop team processes and guidance including: guidance documents for using key technology for events (e.g., Zoom, Cvent, etc.); processes for starting, developing, and ending and event; and administrative/office procedures.
Identify, create, and maintain process timelines and project plans, utilising time management techniques to successfully manage multiple and competing priorities.
Collect and report on data for evaluations/reports for Programme Managers and other stakeholders.
Contribute to team and schoolwide projects when required.

The post-holder must be able to perform other such duties as required, as appropriate to the grade.

Due to the nature of the activities in the EMBA Programme, some work in the evenings and on weekends may be required.

International travel may also be required although not frequently.

Essential selection criteria

Excellent attention to detail, and a highly structured approach to tasks and projects.
Ability to manage many simultaneous tasks and absorb substantial detail while contributing to a range of diverse activities.
Ability to plan, organise and coordinate events/activities from inception to completion.
Ability to prioritise work assignments from multiple staff members at the same time, including coping with unpredictable volumes of work, busy periods, and a demanding/fastpaced environment.
Demonstrated problem solving ability with a proactive approach to finding solutions.
Excellent verbal, and written communication skills, including proof reading skills and the ability to draft correspondence.
Ability to show initiative to accomplish projects with little supervision.
Strong interpersonal skills with proven ability to develop good working relationships with academics, university leaders, other support staff, and administrators.
Ability to manage complex issues effectively, with tact and discretion in dealing with confidential or sensitive matters.
Proven ability to work as part of a team and liaise with colleagues where work interests overlap.
Excellent knowledge and skill