Customer Account Executive - Manchester, United Kingdom - Brambles Group

Brambles Group
Brambles Group
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries.

Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.


What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


Job Description:


We're looking for our next customer account executive - it's the perfect opportunity for someone looking to kickstart their career in a commercial environment in the supply chain world.

We're offering hybrid working, but you will need to be in our Manchester office two days per week.

You'll be working with around 150 customer accounts, proactively working with customers protect and grow their portfolio. Your role is to understand your customers, implementing corrective/preventative measures where transactional data indicates control problems.

CHEP is a global leader in supply of pallets in a circular economy model.

We rent our pallets out to customers who use them throughout their supply chain, and then we recover them from the end user.

This role will help audit our customers to make sure they're paying the correct amounts for the pallets we've delivered to them.

Key Responsibilities

  • Maintain Continuity of Business: Collaborate within your Territory Team to protect & grow existing business. Ensure completion of customer touch points throughout the year to drive the CHEP just works company vision.
  • Customer Intimacy: Work with your customers to understand their business and priorities. Allowing you to continually improve the customer experience and support the implementation of new tools, system upgrades and enhancements, making the value that CHEP brings unquestionable.
  • Value: Through the proactive contact plan work in collaboration with the customer to deliver service excellence and make CHEP the easiest choice for our customers, utilising our unique market position and supply chain expertise with the ultimate aim of adding customer recognised value.
What you'll need

  • Ideally a track record in a customer facing or sales role
  • Capacity to conduct high volume outbound call
  • Telephone skills you'll need to be comfortable and confident speaking with people over the phone
  • Structured and disciplined individual who is comfortable with detail and can work well under pressure
  • Excellent time management and organisation skills
  • Ideally you'll have some experience in relationship management and negotiation skills
Preferred Education

No Degree Required

Preferred Level of Work Experience

  • 3 years


We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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