Jobs
>
London

    Director of Education and Student Experience - London, United Kingdom - UK Dementia Research Institute

    Default job background
    Description

    Director of Education and Student Experience

    UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 52,000 students and 14,500 staff and is one of the world's top ten universities. The Faculty of Brain Sciences is a global leader in research and education into the mind and brain, and home to some of the most influential and creative academics in the field. UCL is the top-ranked university in the UK for research power in Psychology, Psychiatry and Neuroscience according to the UK's Research Excellence Framework 2021. The Faculty includes the following divisions and institutes:
    • Division of Psychology & Language Sciences
    • Queen Square Institute of Neurology
    • Division of Psychiatry
    • Institute of Ophthalmology
    • Ear Institute
    • Institute of Prion Diseases This role is part of the Faculty of Education team, delivering education strategy for the Faculty and its divisions and institutes. The Faculty provides teaching and research in a wide range of subject areas to over 3,800 students each year from across the world. The Faculty Office provides effective management to its divisions and institutes, with over 1,800 staff across the Faculty as a whole.

    About the role

    As a key member of our Faculty senior leadership, you will be dedicated to supporting all who work/study in our subject areas. The Director of Education and Student Experience (DESE), in collaboration with the Dean, Deputy Dean and the Director of Operations, has overall responsibility for the Faculty's delivery of outstanding education. The DESE ensures that appropriate action is taken in relation to students and to education and matters that impact the student experience within the Faculty, in line with UCL policy, and that appropriate contributions are made to strategy and policy development. As delegated by the Dean, the role of Director of Education and Student Experience encompasses the duties of the "Faculty Tutor" as set out in the UCL Academic Manual. The DESE coordinates the activities of the Faculty Graduate Tutors. NOTE: UCL is currently reorganizing its EASE function. This may result in changes to some of the specific duties of this position and/or its reporting line(s).The post holder will be expected to implement change and support continuous improvement as this change process is undertaken, and on an ongoing basis after this. If you have any queries about the role or application process, have any technical issues, or need reasonable adjustments or a more accessible format to apply for this job online, please contact If you would like to have an informal discussion about the role, please contact (Faculty Tutor) or David Shanks at (Deputy Dean). The starting date for this role will be ideally mid-September 2024. Interviews will be planned for May 2024. This role meets the eligibility requirements for a skilled worker certificate of sponsorship or a global talent visa under UK Visas and Immigration legislation. Therefore, UCL welcomes applications from international applicants who require a visa.

    About you

    The successful post-holder will have relevant and substantial experience of student support within an education setting and including a wide range of academic and pastoral support activities. Experience of the interface between these roles and those of Registry Officers and other corporate support services is also important. Significant experience of leadership within Higher Education, including management of staff and resources and building teams, is also important, as is experience in leadership, student experience and other areas. Please refer to the Job Description and Person Specification for more detailed requirements.

    What we offer

    As well as the exciting opportunities this role presents, we also offer great benefits some of which are listed below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Visit to find out more.

    Our commitment to Equality, Diversity and Inclusion

    As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian, and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

    Attached documents are available under links. Clicking a document link will initialize its download.

    #J-18808-Ljbffr


  • King's College London London, United Kingdom

    Job Description · To support the Student Experience Manager (SEM) in the development and delivery of an enhanced and distinctive student experience within the King's Foundations. · To support King's Foundations students in their effective transition to a UK HE environment, enhanc ...


  • Study Abroad London, United Kingdom

    Student Experience Coordinator · - Contract Type: · Full Time, Permanent Contract · - Salary: · Minimum salary £27,250. Salary is commensurate with skills and experience · - Benefits: · Pension Contribution; Enjoy flexible work arrangements and an appreciation for work/life balan ...


  • Point Blank Music School London, United Kingdom

    We are seeking a confident and outgoing person who prides themselves on delivering a high-quality customer experience through friendly, empathetic problem solving. · Based at our Penn Street campus, you will be the initial point of contact for students and visitors, providing a w ...


  • The London Interdisciplinary School London, United Kingdom

    **About LIS** · The challenges humanity is facing aren't the stuff of dystopia, science fiction, or textbooks. They're happening today - and they've never been more complex and interconnected. Yet our higher education system is still structured in silos, leaving graduates ill-equ ...


  • King's College London London, United Kingdom

    Job id: Salary: £37,332 - £42,099 per annum, including London Weighting Allowance. · Posted: 10 May 2024. Closing date: 02 June 2024. · Business unit: King's Education. Department: King's Foundations. · Location: Strand Campus. Category: Professional & Support Services. · Back to ...


  • KP UK London, United Kingdom

    **We are looking for a Student Experience Officer (Front Desk) to join our Student Experience team on a 3 month fixed-term contract** · You will provide all students and visitors with an outstanding experience in Kaplan training locations. You will ensure all administrative tasks ...


  • Unite Students London, United Kingdom

    **CustomerExperience Team Member** · **Location**:London (UCL & City) · **Salary**:£19, £20,240 + bonus + benefits (depending on experience) · **Hours**: 30 hours per week. Customer Experience Team Members work 4 days out of 7, between the hours of 7am and 10pm. Weekends will be ...


  • Unite Students London, United Kingdom

    **CustomerExperience Team Member** · **Location**:London (East) · **Salary**:£24, £25,300 + bonus + benefits (depending on experience) · **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be requ ...


  • Australasian Recruitment Company London, United Kingdom

    Events and Student Experience Officer - Hybrid · **Salary**: £20.11 per hour · This is an exciting opportunity to work as an Events and Student Experience Manager for one of the top universities in London. Our client is seeking an Events and Student Experience Manager with experi ...


  • King's College London London, United Kingdom

    Job Description · Core duties include: · - To lead and manage student welcome & induction activity, delivering bespoke inductions to meet the specific needs of King's Foundations students, liaising with key academic staff within the Department and as well as Professional Services ...


  • Unite Students London, United Kingdom

    **Student Experience Team Leader** · Do you have a passion for delivering exceptional customer service and care? Then we have room for you, in a company that will recognise, reward, and grow your potential. · **We are Unite Students**, a progressive FTSE 100company, and the leadi ...


  • Digby Morgan London, United Kingdom

    summary · - _ docklands, london_ · - _ £32,000 - £34,000 per year_ · - _ temporary_- specialism · - secretarial & admin- reference number · - seeo0124 · - job details · Do you consider yourself to have strong interpersonal skills? Are you confident at maintaining relationships wi ...


  • Unite Students London, United Kingdom

    **Student Experience Team Leader** · **Location**:London · **Salary**:£26,180 - £28,600 + bonus + benefits (depending on experience) · **Hours**:37.5 hours per week. Student Experience Team Leaders work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required ...


  • Unite Students London, United Kingdom

    **Customer Experience Team Member** · **Location**:London (East) · **Salary**:£24, £25,300 + bonus + benefits (depending on experience) · **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be req ...


  • Unite Students London, United Kingdom

    **Student Experience Team Leader** · Do you have a passion for delivering exceptional customer service and care? Then we have room for you, in a company that will recognise, reward, and grow your potential. · **We are Unite Students**, a progressive FTSE 100company, and the leadi ...


  • Unite Students London, United Kingdom

    **CustomerExperience Team Member - Part-time (weekend)** · **Location**:London East · **Salary**:£10, £11,132 + bonus + benefits (depending on experience) · **Hours**: 15 hours per week. Customer Experience Team Members work between the hours of 7am and 10pm. This postition is fo ...


  • Unite Students London, United Kingdom

    **CustomerExperience Team Member** · **Location**: Centra lLondon · **Salary**:£24,253 - £25,300 + bonus + benefits (depending on experience) · **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will ...


  • Unite Students London, United Kingdom

    **Customer Experience Team Member** · **Location**:London South · **Salary**:£26,678 - £27,830 + bonus + benefits (depending on experience) · **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be ...


  • Unite Students London, United Kingdom

    **CustomerExperience Team Member** · **Location**: London East · **Salary**:£26,678 - £27,830 + bonus + benefits (depending on experience) · **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be ...


  • Unite Students London, United Kingdom

    **CustomerExperience Team Member - part time** · **Location**:London Central · **Salary**:£ £20,240 + bonus + benefits (depending on experience) · **Hours**: 30 hours per week. Customer Experience Team Members work 4 days out of 7 ,between the hours of 7am and 10pm. Weekends will ...