Banquet Captain - United Kingdom - Troon International

Description

Manchester Country Club
Bedford, NH 03110, USA

Description

Manchester Country Club is excited to announce the exceptional career opportunity ofBanquet Captain.Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

General Purpose:

• Coordinates and oversees entire banquet function to ensure proper execution and ensure guest
  satisfaction.
• Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being
  met; assign stations and partners; and review banquet event orders.
• Communicates with the Banquet Manager or other assigned coordinator to ensure that all details
  have been planned for and met. Ensures that changes and further instructions are made in a timely
  manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are
  available for upcoming events. Secure requisitions for those items not available in inventory.
• Checks room set-up prior to event and meets with Banquet Chef to confirm quantities of food items
  and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and
  their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that: food is served
  at appropriate temperature; food is placed properly on the table; sufficient food is available; and up
  sell opportunities are met.
• Regularly reviews banquet schedule for changes, calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• High school diploma or general education degree (GED); or three to six months related experience and/or
  training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands, walks, talks, hears, and uses hands to finger, handle or feel. Regularly reaches with
  hands and arms. Occasionally climbs, balances, stoops, kneels, crawls, crouches; tastes, smells and sits.
  Frequently lifts up to 25 pounds. Occasionally may lift up to 50 pounds.

Environment/Noise:
Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:
Food Safety and Alcohol Awareness Training

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the
  associates may be required to communicate with English speaking customers or co-workers, the
  manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft office applications and POS system.
• Must meet state age requirements for handling alcoholic beverages.