Jobs

    Resident Liaison Officer - Boston, United Kingdom - Fawkes & Reece (North)

    Fawkes & Reece (North)
    Fawkes & Reece (North) Boston, United Kingdom

    Found in: Click to Hired UK C2 - 1 day ago

    Fawkes & Reece (North) background
    Temporary, Full time
    Description
    My client is a leading social housing contractor, who specialise in regeneration schemes.

    Owing to increased work they are looking to appoint an experienced Freelance Resident Liaison Officer to be based around sites in the Boston area.

    This contract is covering planned works including Boiler Upgrades, E.W.I and Kitchen and Bathrooms.


    As a Tenant Liaison Officer, you will develop positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.


    Duties include:
    Pre-entry visits and company inductions
    Collect tenancy agreement/approval forms
    Visiting tenants in their homes and to advise them on when and what work is being carried out
    Act as the main point of contact and deal with any problems/queries that tenant may have
    Contacting neighbourhood housing associations and establishing working relations with them
    Attending and chairing tenant forum meetings to advise tenants of works being carried out
    Monitor customer complaints and resolve any potential issues
    Monitor customer satisfactionBenefits

    The rate of pay is £15 - £15.50 per hour
    Mileage included
    Monday - Friday working week - 40 hours per week
    4 years work
    Street parkingTo qualify for the role

    You will ideally have experience working in the social housing sector in a similar role dealing with tenants daily.
    Excellent customer service skills
    A full driving licence along with your own transport.
    CSCS card is desirableTo Apply

    If you are interested, please apply online with your CV or contact Aran Dennis on (phone number removed)
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