Services Assistant - Edinburgh, United Kingdom - Scottish Prison Service

Scottish Prison Service
Scottish Prison Service
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

You will contribute towards the provision of a quality Support Service carrying out a variety of functions covering Registry, Paper keeping, Mail and Courier Services together with administrative support and other ad-hoc services as required.

In this Multi-Task role the amount of time spent on each activity will vary on a day-to-day basis and will be dependent on those deemed essential for the efficient and effective operation of the corporate functions.- Responsibilities- Create, maintain, track, review and destroy centrally held files for SPS staff, prisoners and those relating to SPS and Scottish Government Policies.- Administer the movement of Royal Mail and electronically record the movement of SPS internal mail.- Assist in the provision of Reprographic services.- Arrange for the provision of courier services.- Respond to queries from both internal and external bodies e.g.

Police Scotland, Social Workers, SPS Establishments etc. relating to general registry and archiving matters.- Cover for the Reception/Security Team as and when required
Person Specification

  • Qualifications Requirements
    ESSENTIAL


2 Standard Grades at Level 3 or above, including English and Mathematics / Arithmetic, or relevant experience in a similar environment.


  • Experience Requirements
    ESSENTIAL
Experience of filing, archiving and record keeping systems.


ESSENTIAL
Excellent IT skills in Microsoft Word, Microsoft Outlook and Microsoft Excel.

  • Knowledge Skills Requirements
    ESSENTIAL
Excellent customer care skills.


ESSENTIAL
Ability to liaise with staff and customers at all levels both within the organisation and externally.


ESSENTIAL
Ability to work on own initiative.


ESSENTIAL
Ability to effectively prioritise workloads to meet required timescales and deadlines.

  • Selection method 1
  • Interview
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