Technical CRM Specialist - London, United Kingdom - Post Recruitment Ltd

Post Recruitment Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

POST- Recruitment are exclusively partnering with a market-leading online platform in their search for an experienced Technical CRM Specialist.

Their office is based in Central London, but you will be able to work remotely 3 days per week, with 2 days inthe office.

What you'll be doing as a Technical CRM Specialist:

Work closely with the CRM team, technical teams, data insight team and the trade marketing team, you'll be responsible for the deployment and execution of journeys and ad hoc digital campaigns
Challenge and optimise communication briefs and spot opportunities to increase conversion ongoing
Create segments and workflows for automated and ad hoc campaign activity
Ensure our client's audience is segmented effectively for targeted marketing activities
Carry out rigorous testing and validate queries to ensure the highest quality and most effective delivery of campaigns
Understand our client's data model to ensure that campaigns are delivered effectively and work with our client's CRM Team and technical support team to improve and enrich the data available in Adobe Campaign
Deliver on a brief and that might mean challenging it to get better results
Demonstrate the impact you've made by measuring results and reporting on the key metrics for your campaigns. You'll know what success looks like before you even start
Manage projects and stakeholders to help the business to deliver the best support to help our client's customers grow and support our client's sales efforts

What Technical CRM Specialist experience we'd like to see from you:

3 + Years in a fast-paced CRM Specialist, Senior CRM Executive or equivalent role
An understanding of data models
Experience owning multiple projects at one time, shifting focus and changing priorities to deliver in a fastpaced environment
Experience planning a project from end to end without breaking a sweat, easily dividing big goals into small steps and hitting every deadline.
Finding efficiencies and better ways of working. You aren't afraid to challenge the status quo.
Spotting errors and troubleshooting. You work a spreadsheet line by line and don't let a detail pass you by.
Building on a good foundation of HTML, Javascript & SQL. You're working toward becoming an expert if you're not already.

The Package:

Head of Ecommerce and Marketplace