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    Head Of Court Protection - Birkenhead, United Kingdom - NeJobsNE1

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    Description

    **Head of Court of Protection – Merseyside Ref. 700

    **Salary:** Negotiable based on experience, ranging from £48,000 - £65,000

    Our Legal Services Client are currently seeking a head of court protection for their head offices in Birkenhead.

    **Job Purpose:**

    To lead the professional Court of Protection team (professional deputyship and trusteeship), ensuring delivery of high-quality service to clients. Responsible for legal training, supervision, operational performance, financial targets, business development, and case intake for the department. Contribute to the firm's overall success.

    **Key Responsibilities:**

    **Performance Management**

    Ensure professional standards of work by the Court of Protection team through regular file reviews

    Provide case supervision, advice, and guidance to fee earners on technical/professional matters

    Devise and implement structured training programs to maintain team knowledge

    Create/maintain best practice templates, letters, and ensure implementation

    Conduct performance appraisals, set objectives/targets for the team

    Contribute to maintaining Lexcel accreditation

    **Risk and Compliance**

    Manage High Risk Register for Court of Protection matters

    Supervise anti-money laundering, due diligence, and authorize high-risk matters

    Investigate allegations of professional negligence and report to MD

    Investigate and report potential data protection breaches

    Ensure Lexcel, case management system, and procedural compliance

    Assist Finance Manager with regulatory compliance for accounts/transactions

    **Client Management**

    Devise and implement strategies for efficient case management, fee recovery, and client service

    Investigate client complaints, report to MD, and draft responses per procedures

    Develop and maintain strong relationships with clients and stakeholders

    **Skills and Qualifications:**

    Expertise in Court of Protection law and practice

    Excellent leadership, training, and supervisory skills

    Strong communication and client relationship management abilities

    Proficiency in using firm's systems, software, and operating independently

    **Additional Information:**

    This role requires producing own work with minimal administrative support. Proficiency in using computer systems and software is essential. Regular reporting to the Managing Director.




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