- This means delivering exceptional customer service while treating all individuals warmly and honestly.
- We value diversity, tailor services where possible, and maintain transparent, inclusive communication.
- Our ethical commitment ensures consistency and decency in our treatment of others, even when challenges arise.
- Trust is paramount, as we entrust our team, customers, colleagues, and partners to act with integrity and make decisions for the right reasons.
- With experience of providing high quality, customer focused services that deliver high levels of customer satisfaction
- With experience of providing administrative services within an organisation which deals with large volumes of varied transactions and a complex customer base.
- Who is methodical and had an organised approach to work with the ability to handle a busy, varied workload. Being able to cope with interruptions and changes and manage meeting targets and deadlines.
- Demonstrate a good level of numeracy, literacy and IT skills
- The ability to work collaboratively and flexibly are also important.
- 26 days annual leave (plus public holidays) rising to 29 days after 3 years service.
- An additional day's leave on your birthday
- Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10%
- Annual 'Homes for Good' Reward.
- Life Assurance Policy (up to 6x your annual salary)
- Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work
- 'Perks at Work' – access to 1000's of discounts online and in-store.
- Employee Assistance Programme (EAP) – providing friendly impartial advice on financial, health, work or mental wellbeing.
- Free Parking at many of our Offices.
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Contract Administrator - Bath, United Kingdom - CURO GROUP (ALBION) LIMITED
Description
1st Stage Interviews: ongoing
Curo, Bath, is recruiting for a Contract administrator to join the Property Operations team looking after our property services.
Why Join Curo?
Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities.
We embrace a values-driven culture that revolves around Care, Respect, Openness, Fairness, and Trust.
What you'll be doing
We are looking for an organised and pro-active administrator to join our contract admin team based in Bath. Working from home is possible but we are looking for colleagues to be in the office at least 3 days a week.
You'll be supporting delivery of effective and efficient contractors within the Property Operations Department that deliver outstanding services to our customers. You will also be supporting our in-house field-based teams.
More about you
Ideally we are looking for someone:
Experience of working in an environment dealing with property safety would be an advantage but is not essential and training will be provided.
At the same time you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same.
What you'll get in return
We think you'll have a job that makes you feel good about what you're doing and help us to make a difference to our customers' lives every day.
So in return for all your hard work, not only do you get a great salary but we also offer:
For an informal discussion about the role please call: Laura Bowers
We will be closing applications on 19th May, however we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think you're the person for this job, please don't delay and apply today.
