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    IT Support Engineer - Frodsham, Cheshire, United Kingdom - NTER TALENT

    NTER TALENT
    NTER TALENT Frodsham, Cheshire, United Kingdom

    2 weeks ago

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    Description
    System Support Engineer - Factory Automation

    We're seeking a talented System Support Engineer who will play a vital role in delivering exceptional customer service and technical expertise.

    daily customer support via telephone and remote access, collaborating with customer IT/IS departments
    * server software in customers environments
    * installation, setup, configuration, and commissioning of connected devices to specification
    * network communications on all line devices and associated systems, conducting system tests during commissioning
    * engineering team remotely with expertise in latest software releases
    in client-facing roles supporting IT projects or systems, such as a 1st line support role
    * in some full-cycle software implementation
    * of TCP/IP networks, including features like Firewalls, IIS, and FTP

    • Understanding of Microsoft SQL Server
    * with around 10% travel to customer sites, with occasional overseas travel (notice provided)
    to scripting languages such as XML, XSLT, ASP
    * of other Microsoft SQL tools including SSRS, SSAS, SSIS
    * of working within a business that links software to industrial devices
    to work with cutting-edge technology in the Food and Beverage industry
    * growth and development opportunities
    * compensation package and rewards for out-of-hours support


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