Sales & Loyalty Supervisor - Manchester, United Kingdom - SimpliSafe Ltd

SimpliSafe Ltd

Verified Company

Manchester, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SimpliSafe is an award-winning home security business providing great value plug and play products.

With over three million loyal customers in the US and UK and backed by one of the world's leading venture capitalists Hellman & Friedman.

SimpliSafe's mission is to 'make every home secure' and with beautifully designed, easy to install hardware, coupled with a world class user experience, customers can create their own bespoke security system to suit every home.

SimplSafe is already the fastest growing brand in the home security sector and we're looking for people who can continue to drive our growth in the UK.

If you're looking to work in a well backed technology & ecommerce scale up with a flat structure and an entrepreneurial culture where the best idea wins then this will be a great opportunity for you.

The Role:

We are looking for a Sales & Loyalty Supervisor who will help us to develop the Sales Department and scale-up SimpliSafe to the next level, building a foundation for future growth and high performance.

To manage a team of Sales & Loyalty Representatives as well as providing support to the Call Centre Manager. The Sales & Loyalty Department covers both inbound and outbound workflows together with some admin workflows. The Sales & Loyalty Supervisor will lead, drive performance, motivate and coach the team to achieve business targets.

What we require:

Hands on approach to management, coaching and development
Working in a target based sales environment
An individual who thrives in a fastpaced, target driven work environment, without compromising on quality of delivery.
B2B or B2C sales management experience where you have managed a team of high activity, sales professionals

Positive attitude

A positive and resilient attitude. An individual who will consistently perform at a high level to meet and exceed KPIs
A commercial mindset balancing outcome to suit customers and commercial partners, generating winwin's.
The ability to multitask and prioritise workflows effectively
Must be an excellent communicator.

Responsibilities:

Inspire and motivate a team of sales agents supporting ambition and building on motivation.
Drive sales across your team working towards KPI's
Ability to identify training needs to improve performance.
Have a solid understanding of sales methodologies which you can draw on to coach and develop your team.
A relentless attitude to hitting and exceeding targets having your team convert leads from both Inbound & Outbound calls
Acting with a high degree of integrity putting the customers at the heart of decisions.
Creating a fun and motivating environment where your team has to buy into both you and SimpliSafe, bringing SimpliSafe's values to life.
Delivering coaching sessions to your team
Working collaboratively with the rest of the management team to ensure success and a positive influence on both the sales & service leadership population celebrating the wins of others
Great organisation and time management skills which you can impart on others

What we are offering you: