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Care Co-ordinator
1 day ago
Pinhoe & Broadclyst Medical Practice Pinhoe, United Kingdom**Care Coordinator Job Description** · Job Title: Care Coordinator · Responsible to: Operations Manager · Accountable to: Practice Manager · Base: Pinhoe Surgery, Broadclyst Surgery and Hilton Hotel, Exeter Airport · **Salary**: Up to £12.25 per hour depending on experience · Hou ...
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Pcn Care Co-ordinator
3 days ago
Okehampton Medical Centre Exeter, United KingdomJob title Primary Care Network (PCN )Care Co-ordinator (Admin) Location Cheriton Bishop & Teign Valley Practice Reporting relationships Sharon Gavin-Jones, Practice Manager (Administratively) Partner Clinically Job Purpose This is a role established to work with vulnerable patien ...
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Customer Care Co-ordinator
1 week ago
Persimmon Homes Exeter, United KingdomFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. · We're Persimmon Homes, a FTSE ...
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Matac Co-ordinator
1 week ago
Service Care Exeter, United KingdomService Care Solutions are looking for a MATAC (Multi-Agency Tasking and Coordination) Co-Ordinator to work within the Dorset Police on a 4-Month contract. · **Location**:Dorset · **Job Role/Purpose**: · To support the delivery of an effective Domestic Abuse Perpetrator Panel (DA ...
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HR Co-ordinator
1 week ago
Tozers Solicitors LLP Exeter, United Kingdom Part timeExeter, Devon (hybrid working) · About Us · With offices in Exeter, Teignmouth and Newton Abbot, Tozers Solicitors LLP is looking for a HR Co-ordinator to join our team in Exeter on a permanent, part-time basis, working four days per week. · With 26 partners and 140 staff across ...
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Contracts Co-ordinator
3 days ago
Red Rock Consultants Exeter, United KingdomRed Rock Consultants are currently working with a privately owned family business, a national M&E provider with an outstanding reputation for delivering excellent levels of service. Who currently employ over 1,250 staff and have a turnover in excess of £165m. My client is looking ...
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Project Co-ordinator
1 week ago
Cathedral Appointments Ltd Exeter, United Kingdom**£25-£27k DOE | Hybrid | Exeter HQ** · Project Co-Ordinator vacancy with the growing firm of workspace transformation experts. Our the client is looking for a highly organised project support co-ordinator to join them in a newly created role. This is a varied and busy role which ...
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Events Co-ordinator
1 week ago
Mulberry Catering Co. Limited Exeter, United KingdomJob title: Events Co-ordinator Start Date: February 2023 Onwards · Contract Type: Full Time, Permanent · Wage: £22,000 to £23,000 DOE · Hours: 44 Hours per week, Tuesday - Saturday · Successful applicants should include a thorough cover letter, outlining why they are a good fit f ...
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Events Co-ordinator
2 days ago
Mulberry Catering Co. Limited Exeter, United KingdomJob title: Events Co-ordinator Start Date: February 2023 Onwards · Contract Type: Full Time, Permanent · Wage: £22,000 to £23,000 DOE · Hours: 44 Hours per week, Tuesday - Saturday · Successful applicants should include a thorough cover letter, outlining why they are a good fit f ...
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Examinations Co-ordinator
1 week ago
Exeter College Exeter, United KingdomThis is an exciting time to join our busy and motivated Exams Team within a forward-thinking and growing College. Our people are at the very heart of our organisation. We are committed to being an exceptional employer where staff thrive because they feel valued, engaged, and chal ...
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Sales Co-ordinator
2 days ago
Projuice Ltd Exeter, United Kingdom**Sales Co-Ordinator** · **The Company** · Established in 2004, Projuice are based in the South-West and have grown year on year with innovation of new products and concepts for cafes, delivering to customers all over the country. · **The Role** · This role is focused on generati ...
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Events Co-ordinator
1 week ago
Mulberry Catering Co. Limited Exeter, United KingdomJob title: Events Co-ordinator Start Date: June/July 2023 Onwards · Contract Type: Full Time, Permanent · Wage: £24,000 to £26,000 DOE · Hours: 40 Hours per week, Tuesday - Saturday · Successful applicants should include a thorough cover letter, outlining why they are a good fit ...
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Examinations Co-ordinator
1 week ago
Exeter College Exeter, United KingdomThis is an exciting time to join our busy and motivated Exams Team within a forward-thinking and · growing College. Our people are at the very heart of our organisation. We are committed to being an · exceptional employer where staff thrive because they feel valued, engaged, and ...
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Mdt Co-ordinator
22 hours ago
Your World Healthcare Exeter, United Kingdom**MDT Co-ordinator** · **Location**: Home working, the first 2 weeks of training will be at our client's Hospital site Exeter · Please note travel won't be covered for this role up to the training location. · **Job Type**: Temporary · **Duration of booking**: Expected to be for 2 ...
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Export Co-ordinator
1 week ago
Meridian Exeter, United KingdomExport Co-Ordinator (French speaking) | Exeter | £23.5k p.a · An opportunity has arisen for a French speaking Export Coordinator to join an Exeter based manufacturer. As the Export Coordinator, you will assist in the administration and export documentation, speaking with dealers ...
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Recruitment Co-ordinator
1 week ago
Lloyd Barnes Exeter, United Kingdom**Recruitment Co-ordinator** · Exeter, Pynes Hill · £20,000 - £25,000 pa · Annual Bonus · 25 days holiday + Bank holidays · 9-5pm Monday to Friday · Free Parking · Lloyd Barnes Accountancy Recruitment is an established professional recruitment firm whose core values reflect the h ...
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Venues Co-ordinator
1 week ago
Devon Wildlife Trust Exeter, United Kingdom**Share**: · - facebook · - twitter · - whatsapp · **Venues Co-ordinator**: · - Closing date: Monday 27 February 2023- Salary: £19,614 per annum FTE (pro rata for part-time) plus an annual bonus of £2,000 (pro rata, paid quarterly) · - Contract type: Permanent / Working hours: Fl ...
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Lettings Co-ordinator
5 days ago
Connells Group Exeter, United Kingdom**Job Description** OTE** - likely 1st year £21,000 · The **Exeter City Centre** branch is ideally situated to serve the local community and neighbouring areas, offering a wide selection of property types and styles with a range of prices. · We're looking for a highly motivated L ...
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Venues Co-ordinator
1 week ago
Royal Society of Wildlife Trusts Exeter, United KingdomClosing date: Monday 27 February 2023- Salary: £19,614 per annum FTE (pro rata for part-time) plus an annual bonus of £2,000 (pro rata, paid quarterly) · - Contract type: Permanent / Working hours: Flexible- Location: South West Wildlife Fundraising Limited (SWWFL), 2nd Floor, Co ...
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Operations Co-ordinator
1 week ago
CBRE Exeter, United KingdomPosted- 16-Jan-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Engineering/Maintenance- Location(s)- Exeter - England - United Kingdom of Great Britain and Northern Ireland- Global Workplace Solutions is a division of CBRE providing integrated solutions ...
Care co-ordinator - Exeter, Devon, United Kingdom - Gold Group
Description
Job Title:
Customer Care Team Leader
As the Customer Care Team Leader, your primary responsibility will be to maintain the company's responsiveness to customer needs while striving to surpass their expectations.
Additionally, you'll collaborate with the Customer Service Manager (CSM) to enhance team skills, onboard new hires, refine departmental processes, and manage operations in the absence of the CSM.
So, what will you be doing as a Customer Care Team Leader?Ensuring customer contact is dealt with in line with the Customer Success Team KPI's, such as answering telephone calls and emails within expected time constraints
Take charge of dealing with customers' questions and complaints from start to finish.
Talk to customers to improve our services and meet their needs.
Give customers great service while working efficiently.
Work with other teams to fix any problems with installations.
Train and help our team members grow, with help from the CSM.
Help new team members get started.
Coach team members regularly to help them improve.
Hire new team members for customer care.
Manage when team members are away and help them do better.
What are we looking for in our next Customer Care Team Leader?
Previous experience in a customer care team is a plus (bonus if in telecoms)Life Assurance
Salary Sacrifice Pension
30 days holiday plus statutory bank holidays
Enhanced Family Leave
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