Customer Service Executive - Liverpool, United Kingdom - Connected Abodes Ltd

Connected Abodes Ltd
Connected Abodes Ltd
Verified Company
Liverpool, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries to ensure a positive customer experience.


Responsibilities:


  • Analyze customer inquiries and provide appropriate solutions or responses
  • Communicate effectively with customers in person
  • Provide excellent customer service by addressing customer concerns and resolving issues in a timely manner
  • Follow company policies and procedures to ensure consistent service delivery
  • Collaborate with other team members to improve overall customer satisfaction

Requirements:


  • Excellent communication and interpersonal skills
  • Strong phone etiquette and active listening skills
  • Ability to analyze and solve problems efficiently
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously

Salary:
From £24,942.23 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 02/05/2024
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