Housing Officer - London, United Kingdom - Hackney Borough Council

Hackney Borough Council

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

One Year Fixed Term Contract / Secondment Opportunity

The Housing Management Service has recently been reviewed and as a forward thinking organisation, we are eager to adapt to the changes in the way our residents want to access our housing services.

Housing is a critical priority for us at Hackney. Ensuring the very highest standards of housing management across our 30,000 council homes is paramount.

As a Council with a strong track record of improvement, the return of our ALMO some twenty months ago provided us with the opportunity to set a new vision, purpose and pacefor Housing Management.

The review has enabled us to change how we deliverour Housing Management service and as a result, we are looking for a talented Housing Officer who will embrace new ways of working, delivering more of our services from estates, residents homes and local community halls.

As a Housing Officer you will deliver a flexible service, equipped with mobile technology to be visible and accessible to our tenants and leaseholders.

We want individuals who are able to find creative and innovative ways of tackling local problems and who can demonstrate a passion for customer service and resident engagement

Working in one of our Housing Management Teams, you will be responsible for leading all matters to dowith the management of the estate including estate inspections, attending tenant and resident association meetings, investigating complaints and dealing with tenancy related issues including low level anti-social behaviour.

To be successful in this exciting role you will ideally have experience of Housing Management, have excellent written and verbal communication skills, be self-motivated and be computer literate.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services.

Hackney is one of London's most vibrant and diverse boroughs.

It's one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

Interview date:

TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.

In order to achieve this, we look for people who are:
Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Salary - Grade