Jobs

    Housing Needs Officer - Hackney, Derbyshire, United Kingdom - Service Care Solutions

    Service Care Solutions
    Service Care Solutions Hackney, Derbyshire, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    Housing Officer
    Hackney, London
    Temporary
    Full Time


    We are seeking an experienced and enthusiastic Housing Officer to join a team based in Hackney on a full-time temporary ongoing basis, with an initial contract period of 3 months.

    The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life.

    You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained.

    This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Previous experience working in a similar role, as a Housing Officer is essential
    Knowledge of housing legislation, policies, and procedure
    Experience of dealing with a complex casework both in person and in writing
    Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
    Provide a high quality housing management service which deals with tenancy and leasehold management services within the local social housing stock
    Provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence
    Profile tenants at risk of failing tenancies and develop support plans with clear outcomes, and conduct regular reviews to increase likelihood of sustaining their home
    Maintain effective planned schedule of visits and inspections, and identify requirements across the local area
    Develop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguarding
    Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
    If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)


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