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- Manage month-end and forecasting processes to improve accuracy and stability
- Evolve project governance and control approaches
- Provide data to support project reviews and stakeholder interactions
- Collaborate with HR and Program Management for organizational knowledge development
- Assist in pre-sales planning and estimation support
- Ensure ongoing operational support for OpenAir
- Provide career development and management for team members
- Minimum 7 years of Project Office experience
- Strong negotiation and influencing skills
- Understanding of successful project management principles
- Proven experience in internal stakeholder management
- Problem-solving and decision-making capabilities
- Excellent communication and presentation skills
- Proficient in MS Excel, Power BI, and MS Office tools
- Detailed understanding of business information systems
- Experience with Power BI, Excel, and OpenAir or similar systems
- Bonus: experience with NetSuite, Workday, and SalesForce
- Excellent communication and presentation skills
- Professionalism and positivity
- Attention to detail
- Ability to work under pressure
- Effective collaborator
- Self-motivated and creative
- Strong analytical ability
- Can-do attitude and willingness to go the extra mile
Sr Manager, Operations Performance - Birmingham, United Kingdom - Sphera
Description
The role entails developing and implementing project control and governance mechanisms across Professional Services, with a focus on consistency in forecasting, revenue recognition, and automating services processes using O365 functionality. The role includes managing a team of project control analysts and providing operational support. The ideal candidate will have experience in software implementation and consulting services.
Key Responsibilities:
Educational Requirements:
Technical Competencies:
Additional Competencies: