Service Desk Analyst - London, United Kingdom - Keystream

Keystream

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Desk Analyst x2A Service Desk Analyst is needed for an inclusive and collaborative company to work on a contract basis to cover a constantly changing the growing IT demands/issues for an NHS Trust in London.

This is an onsite contract position, and it comes with a salary of £140.00 to £150.00 a day (dependant on role location).

The Service Desk Analyst will work within a team of IT professionals supported by a number of key 3rd party partners supporting colleaguesworking for the private health organisation.

If you have significant Service Desk Analyst experience, we want to hear from you.

As a member of the IT and Telecoms Team the Service Desk Analyst will have a focus on ensuring the delivery of high performing, reliable, responsive and resilient IT and Telephony services at all operational sites in London.

The primary skills required of the Service Desk Analyst should include:

Prior Service Desk experience
NHS experience would be ideal but not essential
Ability to work proactively under own initiative or effectively as part of a team
Desire to provide high quality customer service
Able to work effectively across all levels of the organisation
Experience of creating and maintaining user accounts in Microsoft Active Directory and Microsoft Exchange environments
Excellent verbal communication skills, specifically able to communicate technical information in simple language to end users