Supporter Engagement Coordinator - London, United Kingdom - Plan International UK

Plan International UK
Plan International UK
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Hybrid, Old Street, London
Individual Giving
Fixed-term
Full-time

Plan International UK is a global children's charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.


We bring people together to protect children's rights and keep girls safe, in school and in control of their bodies - even when disaster strikes.

And we won't stop until we are all equal.


An exciting opportunity has arisen for a Supporter Engagement Coordinator to join our Individual Giving Unit (IGU) in delivering an exceptional customer experience to our current and potential supporters.


Our primary proposition is Child Sponsorship, where we deliver an engaging one to one relationship to over 80,000 child sponsors.

Our Individual Giving Unit recruits, retains and develops the support of individuals and households in the UK and is responsible for generating income from individuals through fulfilment of the sponsorship journey.


We are looking for someone who has proven experience of working in a busy customer/supporter care role in a similar environment and be able to demonstrate outstanding customer service.

You will possess excellent organisational skills, be able to prioritise your workload and work well under pressure.

Above all, you will be able to communicate with tact, diplomacy and confidence to all supporters to ensure they receive the highest quality experience.

If you thrive in working in a highly collaborative environment, possess great team-working skills and have a genuine passion for our values, feminist leadership principles and vision, we would love to hear from you

Please note that this is a fixed-term role until 30 June 2024.

Please click on the button below to apply.

Interviews will take place on 15 December 2023

Salary
£26,825 per annum
Hours
34.5 hours per week
Contract Type
Fixed-term
Location
Hybrid, Old Street, London
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