Discharge Team Administrator - Worthing, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust

Verified Company

Worthing, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to recruit an enthusiastic part time member of staff to complement our existing administration team within the discharge team.

Responsibilities include acting as the first point of contact for all telephone enquiries, and face-to-face enquires, to work under your own initiative but to be aware of when issues need to be taken to other team members.

You will be responsible for the health & safety of the office environment and will provide a complete range of administrative tasks.

Answering the telephone

Attending Touch point call and updating the Patient spreadsheet

Monitoring shared mail boxes

Taking minute's for meetings

Act as Fire Warden in the team (will need to attend further training for this)

Daily assessment of the office environment and actions taken to rectify any issues.

General admin such as:
filing, leaflet restocking, printing, going to the post room and laminating.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

First point of contact for the Discharge Department, whether by telephone or face-to-face in the department.

Updating daily lists

Act as Fire Warden in the team (will need to attend further training for this)

Daily assessment of the office environment and actions taken to rectify any issues.

Management of own workload and prioritising of tasks to ensure that deadlines are met.

Organise meetings as required, negotiating with all possible attendees including patients, families and external agencies as well as internal.

Responsibility for maintaining supplies of stationary, leaflets for the team, wards/departments,

Produce accurate and consistent documentation of meetings.

Support ward staff in the correct use of the referral process for care in the community.

Support team members with use of Microsoft Office programmes as required.

Support team members with administration involved in delivering training to others.

Maintain training records of staff members, ensuring that courses are booked and staff informed.

Use of Word documents to produce accurate minutes of meetings, letters to patients/families and records of discharge co-ordinator input.

Produce accurate and consistent documentation of meetings.

Formatting of documents to produce user-friendly templates

Creation of leaflets, posters and flyers to disseminate information.

Use of Excel spreadsheets to record delayed transfer of care information.

Collation of spreadsheet information to produce weekly reports on delayed discharges for

Assist with daily reporting of delayed transfer of care information to senior management and external agencies.

Understanding of confidentiality with regard to transference of information and storage of such.

Assist with collating information from discharge documentation audits.

Assist with presenting information from audits in accessible ways.