Av/it Analyst - London, United Kingdom - Concept Human Solutions

Concept Human Solutions
Concept Human Solutions
Verified Company
London, United Kingdom

5 days ago

Tom O´Connor

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Tom O´Connor

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Description
UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment
AV/IT Analyst
London salary up to £37,000


The Role:

  • Testing new technology and firmware versions for future deployment
*Raising and resolving issues on ITSM

*Managing the digital signage mailbox phone line to resolve any issues users have

*Provide access and train users on Appspace globally

  • Registering Brightsign players globally
*Open tickets and arrange calls with Appspace directly with any issues that can't be troubleshooted locally

*Scheduling technicians to attend all support requests

*Live troubleshooting telepresence/WebEX escalations wher the issues have impacted meetings EMEA

*Live troubleshooting Telepresence/WebEX escaltions wher issues have impacted meeting room support

*Rota cover for all AV Teams


Benefits:

*Working Monday -Friday covering 7am -7pm shifts

  • 3% pension contribution (after 3 months probation period)
  • 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year

  • Death in service benefits (3 x annual salary)
  • Private medical insurance (after 6 months probation period)
  • Join a company who value you
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