Financial Services Administrator - Laindon, United Kingdom - SS&C

SS&C

Verified Company

Laindon, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Your personality is what is important to us at SS&C along with your positive and open approach with a passion for delivering exceptional service.

In this administration role you will provide a good customer service by accurately processing and authorising a variety of customer transactions, including complex and non-standard transactions.

This will be processed within agreed service levels and approvedfinancial authority levels where appropriate.

You will be at the heart or our organisation where we love to develop, support and give full training to our staff so you should be eager to learn and develop new skills.

With a positive attitude, we will help you achieve your career goals in the future.

About the role

Some of your duties will include:

Processing transactions to agreed service levels, quality standards and where relevant within agreed financial authority limits
Processing nonstandard or complex transactions/calculations, including manual processing where required, ensuring that you treat our customers fairly.
Support and take an active role in service improvement/process improvement initiatives or projects as required
Assist management team where appropriate
Keep own knowledge of processes, products and appropriate regulation up to date
Achieve agreed performance levels
Implement and maintain personal development plan, and be proactive in own self development
The ability to be a team player
Have a keen eye for detail and enjoy working with data
Good keyboard skills and familiar with Microsoft word and excel
Great telephone manner
Organisation and time management skills to prioritise workloads
Analytical, problem solving and decision making skills
Communication and mathematical reasoning skills (5 GCSE's or equivalent)
Financial Services experience desirable but not essential.