Bar Supervisor - Shrewsbury, United Kingdom - Focus Hotels Management

Focus Hotels Management

Verified Company

Shrewsbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
FOC1141

Branch:
Mercure Albrighton Hall Hotel Spa

Location:
Mercure Albrighton Hall Hotel Spa, Shrewsbury

Salary/Benefits:
Competitive Salary + Tips + Share of gratuities

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
various

Hours per week:40

Posted date:27/02/2024

Closing date:29/03/2024

Are you passionate about hospitality, food and drink? Do you consider yourself a mixologist? Do you have a flare for creativity? Would you like to be part of a young dynamic team and work in a stunning setting surrounded by amazing Shropshire grounds?

Who are we

Mercure Shrewsbury Albrighton Hall Hotel Spa is an 87-bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar.

A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland.
Excellent service, quality food and beverage, and an overwhelming sense of teamwork are key to our success.

Role Responsibilities

The bar supervisor will report to the food beverage manager.

This role encompasses a wide array of duties from guest interaction, creating creative cocktails, and ensuring swift service and high standards are upheld to guarantee guests have a comfortable and safe stay.

Passionate about hospitality, food, beverage, customer service

- a professional, guest-centric, enthusiastic individual with bags of personality to work in our food beverage departments.

Flexible in approach to both work and hours of work and a willingness to train and learn new skills.
Provide prompt service and actively seek opportunities to drive guest satisfaction
Ensure that you are fully aware of any relevant feedback from either guests or other departments
Escalate any guest feedback quickly
Respond to guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, as needed

Key Requirements

Previous experience of working within hospitality or customer service is ideal but not required
Excellent interpersonal and communication skills
Commitment to delivering a high level of customer service
Ability to work in a fast paced environment
Weekend and evening availability
Excellent grooming standards

Benefits:

Enjoy various company's benefits including, meals on duty, full leisure club access, share of tips gratuities, bonus breaks, loyalty schemes and reward programs both national and international

Mercure Albrighton Hall Hotel Spa is an 87 bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar.

A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland. Excellent service, quality foods and beverages and an overwhelming sense of teamwork are key to our success.

Mercure Shrewsbury Albrighton Hotel Spa is managed under franchise by Focus Hotels Management Group.