Customer Appointments Support - Ilford, United Kingdom - Noble Recruiting

Noble Recruiting

Verified Company

Ilford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role:

Working in a fast paced environment the Customer Relationship Specialist/Lead Caller will be

Supporting customers, helping them to be prepared as possible
Understanding of the house buying process
Managing brokers diaries, booking in appointments with both new and existing customers
Contacting and managing customers through various channels including CRM systems, introducer networks and social media
Proving exceptional customer service, nurturing and building relationships
Prioritise multiple tasks and projects effectively
Supporting other business departments when required

The Person:

Ability to build strong relationships
Excellent customer service skills
Driven and selfmotivated
Ability to use your own initiative and problem solve quickly and efficiently
Excellent communication skills, both written and verbal
Positive and enthusiastic attitude. Happy to give input and ideas
Well organised
Excellent time keeper

This is a full time role Monday to Friday.

Covering the core hours of the working day there can be some flexibility and once fully trained, this will be a hybrid role.

Benefits include 22 days holiday plus bank holidays. Company pension. Flexible hours. HR & well Being Services.

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£28,000.00 per year

Benefits: