Travel Trainer - London Borough of Hounslow, United Kingdom - London Borough of Hounslow

Tom O´Connor

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Tom O´Connor

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Job description

Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard?

Hounslow Council is an outstanding council serving an outstanding borough.

With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships across the borough which have transformed how we serve one of London's most diverse boroughs.

Hounslow is the world in one place, full of potential, but a borough hit hard -socially and economically -by Covid-19.

We have stepped up for our residents and businesses like never before.


About The Role


The award-winning Travel Training Service, part of the Community Provisions service within Children and Adults directorate, provides independent travel training and travel support to adults with disabilities, using all modes of public transport.

This support is provided by adults with disabilities who are employed as Travel Trainers. The service has been recognized as both unique and innovative and forms an essential part of Hounslow's personalisation agenda.


We are looking for a dynamic and innovative individual who has good communication skills as well as a passion for making a difference Taking a genuine interest in our Residents you will be responsible for protecting their welfare and ensuring they are safeguarded from harm at all times.


Key Responsibilities:


  • To work with their line manager to develop and implement travel training plans to support residents to become independent travellers, whilst undertaking necessary training relevant to the post.
  • To offer physical and emotional assistance to residents who require it and taking extra care when assisting residents on or off public transport. Travel Trainers must not move or handle residents beyond their capabilities. Appropriate methods of assistance must be used at all times.
  • To be responsible for reporting any incidences, issues and concerns regarding their residents to their line manager as soon as possible.
  • To ensure that there is a travel plan for each journey by working with the line manager and sometimes with other Travel Trainers team members to complete route plans and risk assessments, whilst working split shifts, Mon-Sun, in line with service provision.

Your Skills:


  • To have good knowledge of local transport networks and bus routes within the London Borough of Hounslow and within West London.
  • To take an active role in independently travel training residents using a range of training techniques including Training in Systematic Instruction.
  • To develop and maintain effective working relationships with residents and other stakeholders and to actively participate in the training of future Travel Training colleagues.
  • To deliver a range of training to stakeholders promoting keeping safe in the community, safe travel, and independent travelling skills and to undertake other duties commensurate with the grade and scope of the post.

Professional Qualifications:

Must be willing to study towards and achieve accredited training required to be a Travel Trainer. Previous experience of working with people with disabilities is desirable.


Essential for The Role:

Enhanced DBS

**Interviews will be held during week commencing 19 April 2023.

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