Hire Controller - Kingston upon Hull, United Kingdom - PQS Survey Ltd

PQS Survey Ltd
PQS Survey Ltd
Verified Company
Kingston upon Hull, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

PQS Survey Ltd is a construction equipment supplier that specialises in the provision of survey and safety equipment nationally from 6 depots; Leeds, Derby, Hull, Milton Keynes, Boldon and Norfolk.

PQS' success has come from our strong focus on exceeding customer expectations.

This is highlighted by our high customer retention rate, year-on-year growth and continued investment in the very best staff and product range.

We are recruiting a
Hire Controller to work in our successful Hull depot. This is a customer service role whereby you will be responsible for inbound customer enquiries.

Reporting to the Depot Manager you will be responsible for the following:

  • Drawing up quotes for customers
  • Booking equipment onto a bespoke system
  • Dealing with customers face to face on the trade counter, resolving issues and prioritising customer requests
  • Using excel & internal hire system
  • Managing customers' expectations in line with the companies' 'customer first' policy
  • Taking cash and card payments
  • Delivery driver route planning
  • Interdepartment liaison to ensure best practice
Our ideal Hire Controller will have the following skills and experience:

ESSENTIAL:

  • Good all round computer skills
  • Excellent telephone manner and communication skills
  • To be able to work in a fast paced, and often changing, environment
  • Presentable, professional appearance to represent PQS at front of house

IDEAL/TRAINING WILL BE PROVIDED:

  • Experience of hire procedures within the construction industry
This role comes with full training and the potential for progression.

Hours: 7.30-5pm Mon-Fri

Holidays: 21days plus BH


Other benefits:
Free parking, pension, certified training.

customer service. construction. sales. hire.


Job Types:
Full-time, Permanent


Salary:
From £23,500.00 per year


Benefits:


  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
pQSBOL
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