Data Insights Executive - Dumfries and Galloway, United Kingdom - Gretna Green Ltd

Gretna Green Ltd

Verified Company

Dumfries and Galloway, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Data Insights Executive (Full time)

Gretna Green Ltd

Gretna Green Ltd, a fourth-generation family business since 1885, own and operate a range of businesses within the Gretna Green and Gretna Villages.

Including the 5-star, award-winning Famous Blacksmiths Shop Attractions, a suite of three, multi-award-winning hotels, the Old Toll Bar and Canny Scot Shop, and proudly offer weddings, retail, hospitality, and online shopping to a global marketplace.

We want you to feel respected in your job role and know that any career aspirations are encouraged with training and development programmes bespoke to your role.

As the Data and Insights Executive, your role will be to support the research, collation, and analytical understanding of company data, as well as external data, to provide key decision-making insights across the business.

This role will suit a born problem-solver with a keen eye for seeing patterns and trends where others may not and who enjoys research and analytical, strategic thinking.

You will be a data-driven individual with a strong passion for finding solutions and opportunities.

Main Responsibilities:

Researching competitors, trends, innovations, consumer behaviour and benchmarks across our range of industries
Attending online forums and events to support further trend and benchmarking data collation, as well as monitoring marketplace movements and identifying future shifts
Responsibility for the daytoday management of our company data, acting as a data champion throughout the business and supporting other key stakeholders with GDPR compliance
Tracking and reporting on key metrics across our digital marketing activities, working with the relevant colleagues to identify opportunities for additional growth or improvements
Researching, tracking, and reporting on trends and patterns with our analytics and online tracking software to support future campaign planning and strategic decisionmaking
Combining reports from different sources into simplified and engaging formats to support key stakeholders in understanding the performance of their products/services and customers through the production of wellwritten reports and impactful presentations.
Create, implement, and analyse market/customer research techniques, such as questionnaires, polls and feedback reports
Connect data sets of multiple types (research, behavioural, panel, economic, factual) to support the creation of insight about our customers, competitors, and markets that we can act on.
Customer data housekeeping

Required Skills include:

Experience in a similar role or relevant qualification
Intellectually rigorous and able to extract the useful and important from the clutter, i.e., can see the wood for the trees.
Numerate
An analytical thinker engaged with data, trends, and reports that relate to the challenges faced by businesses and consumers
Curious and inquisitive, interested in human behaviour, brands, social trends and culture
Hungry to continue learning
An excellent, articulate writer, able to simplify and present relevant information in a concise and imaginative way
Can tell and present a story from the wealth of data they have collated
Work diligently with large volumes of data and lengthy reports to develop and support insights through a variety of sources
Flexible and able to adapt to the wide scope of investigative tasks required while projects constantly evolve
The ability to identify patterns and trends within data and a passion for research and problemsolving
Excellent Excel/Spreadsheet skills, including the ability to filter, combine, format and formulate data, as well as produce charts and tables
Experience in creating slideshows, reports and presentations using software such as PowerPoint or Google Slides
A flexible, agile approach to work and the ability to react quickly and excel in fastpaced environments
Ability to manage multiple tasks simultaneously and prioritise

Desirable skills include:

Google Analytics experience or certification
Previous experience using online metrics tools, such as Google Search Console, SEMRush, SEO Powersuite etc.
Previous experience using FTP and MySQL databases
Advanced Excel skills, including the ability to Pivot data, create lookups and consolidate sheets

Benefits and Remuneration:

Location:
Gretna Green - on-site

Holidays:
Up to 31 days holiday per annum based on full-time - part-time colleagues calculated pro-rata

Rate of pay:
Competitive, depending on experience

Hours:40 hours per week - 5 days from 7, occasionally covering weekends and/or public holidays

Additional benefits