- Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.
- Answer and advise on process & policy questions and effectively communicate requirements to AEs.
- Assist Sales Team in quoting, or creating contracts/orders when required
- Partner with internal Pricing, Revenue Recognition, Collections, and Legal teams on deal execution as well as advise on negotiations and any customer satisfaction issues.
- Assist AEs in addressing customer satisfaction inquires related to contracts/invoices and product issues, through account research and feedback.
- Work with Sales and Collections to assist with deconstruction and resolution of complex billing issues.
- Possess strong level of Salesforce application expertise.
- Actively participate in new process development and process improvement projects, as well as other ad hoc projects.
- Challenge legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, and formulate creative solutions or work-around based on that analysis.
- Share best practices with and provide cross training for peers, team members and outside business units to enhance the quality and efficiency of support and contribute to the knowledge base.
- Perform calculations as required, related to contract replacement comparisons, credits, and restructures.
- Ensure all approval requests have been properly documented in accordance to Sales Operations processes, escalated to the appropriate approval level, and resolved within SLA.
- Contract structuring and Commission Calculation experience
- Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
- Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
- Ability to clearly articulate case resolutions and actions required by Account Executives
- Able to use Microsoft suite of tools effectively
- Salesforce CRM experience a plus
- Accommodations
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Junior Analist
1 week ago
Allen Recruitment Consulting London, United KingdomOur client, one of the leading technology companies is seeking a skilled Sales Operations Analyst to join this team in London. In this role you will play a critical role in improving the company's market position and achieving financial growth. You will be responsible for definin ...
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Junior Analist
5 days ago
Aquent United KingdomSales Operations Analyst Client Location: UK Remote · 000 per annum, pro rata-PAYE · Hours: Full-time · Are you an experienced Sales Operations Analyst looking for your next contract role? We're working in partnership with a global tech giant to hire a contractor for a 12-mont ...
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Junior Analist
6 days ago
Travelport United KingdomTravelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. We are on a mission to power the future of travel; What does a great Sales Op ...
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Junior Analist
2 weeks ago
Recruiters London, United KingdomSales Operations Analyst – 8-month contract – Hybrid in London – up to £48,500 per annum · Have sales operations or management consulting experience and looking to put it to use in a diverse and innovative environment? My client is a social platform, helping professionals achiev ...
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Junior Analist
1 week ago
F5 Consultants London, United KingdomJob Description Sales Operations and Onboarding Specialist · Junior - Mid Level · £Central London (Hybrid working, 2-3 days in the office) · FinTech · A well-established FinTech company have an opening to join their Sales Operations team. · You will receive full training with a p ...
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Junior Analist
1 week ago
Recruiters London, United KingdomJob Description Sales Operations Analyst – 8-month contract – Hybrid in London – up to £48,500 per annum · Have sales operations or management consulting experience and looking to put it to use in a diverse and innovative environment? My client is a social platform, helping prof ...
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Junior Analist
5 days ago
Aquent United KingdomAquent is working with our multinational tech client to recruit a Sales Operations Analyst to join their team. As an EMEA Field Sales Operations Analyst, you will leverage your expertise in BI and Data Science to analyse sales data, drive operational efficiency, and provide actio ...
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Junior Analist
2 days ago
Nicholson Glover London, United KingdomWe're proud to have partnered with a leading software company in the field service management industry, committed to empowering businesses with innovative solutions. Seeking a Data Analyst / Sales/Marketing Operations Analyst to join the marketing and sales function, with a speci ...
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Junior Analist
1 week ago
F5 Consultants United KingdomSales Operations and Onboarding Specialist · ~ Junior – Mid Level · ~£Central London (Hybrid working, 2-3 days in the office) · ~ FinTech · A well-established FinTech company have an opening to join their Sales Operations team. · You will receive full training with a progress ...
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Junior Analist
1 week ago
F5 Consultants United KingdomSales Operations and Onboarding SpecialistJunior - Mid Level£33,000 - £38,000 per annumCentral London (Hybrid working, 2-3 days in the office)FinTechA well-established FinTech company have an opening to join their Sales Operations team.You will receive full training with a progre ...
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Junior Analist
2 weeks ago
Recruiters London, United KingdomSales Operations Analyst - 8-month contract - Hybrid in London - up to £48,500 per annumEnjoy the challenge of working in a fast-paced multinational? Have sales operations or management consulting experience and looking to put it to use in a diverse and innovative environment? My ...
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Junior Analist
1 week ago
CB Heating Ltd United KingdomSales Operations Analyst · Full time, Permanent · Salary band: 25k to 32k depending on experience. · You will be responsible for providing regular and ad hoc reporting for the sales manager and the Sales & Marketing Director. · Complete QA reports on the sales consultants at ...
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Junior Analist
1 week ago
Enable International United KingdomAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's ...
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UK VAT Manager
1 week ago
ABN AMRO Bank N.V. London, United KingdomThe UK VAT Manager is positioned in UK Tax Team and reports to the UK Head of Tax. · The UK VAT Manager role sits within the UK Tax team (part of the UK Finance function and reporting into the UK, CFO). · The job holder will work closely with other accounting team members and c ...
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ABF VAT Accountant
1 week ago
ABN AMRO NL London, United KingdomABF VAT Accountant - 6 to 9 Month FIxed Term Contract · Recruiter ABN AMRO NL · Location London, Greater London, United Kingdom, United Kingdom · At a glance · The ABF VAT Accountant roles is based in the UK but is part of ABF Finance in NL. The role has a dotted line into th ...
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Oracle DBA Consultant
4 days ago
SQLTech London, United KingdomE-mail: rh***@***.br - Seja para ver · Descrição Administrador de banco de dados com sólidos conhecimentos em mascaramento de dados, experiência em suporte técnico em escala corporativa. Gerenciamento e administração de tecnologia em nuvem e on-premises. · Principais responsabi ...
Junior Analist - London, United Kingdom - Salesforce, Inc.
Description
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Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
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We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
