Jobs

    Financial Risk Management - Central London, United Kingdom - Peregrine

    Peregrine
    Peregrine Central London, United Kingdom

    2 weeks ago

    Default job background
    Description
    Head of Capacity Management

    London or Manchester (hybrid)

    Competitive Salary plus benefits


    The Data and Communications Company (DCC) is a state licenced delivery body with the remit to implement the GB-wide smart metering infrastructure which will underpin the rollout of SMETS2 standard smart meters to all consumers by the end of 2020.

    Were looking for an experienced and dynamic Head of Capacity Management who will take accountability to ensure the DCCs Network Infrastructure is maintained and grows to meet future demand in a timely and cost-efficient manner.

    The role holder will also ensure the optimisation and traffic management capability of the network delivers customer needs driving efficiency of existing and future network traffic flows.

    Lead and motivate a team that is responsible for assuring the short, medium and long-term network capacity from our suppliers and partners to scale their networks in the most cost effective manner, whilst ensuring delivery of an excellent customer experience in line with key performance metrics and indicators
    Present to our suppliers, in a compelling way, the formal submission of the Demand Forecast, understanding the key drivers of change and their impact to capacity constraints of the network
    Ensure that each supplier provides DCC with a timely and informed quarterly assessment, confirming their ability to scale and proposed interventions to augment capacity to service the demand with sufficient lead time to mitigate service risk
    Take internal ownership of risk and issues to ensure each suppliers capacity plan can be delivered drawing on support from supplier commercial teams, programme delivery and technology teams where required
    Challenge suppliers on any costs associated with scaling of their network to ensure they are aligned to contractual terms, and that any expenditure is both necessary and cost-effective
    Produce a 5-year cost profile, refreshed quarterly, covering each supplier that shows the expected expenditure forecast, noting any efficiencies made, that will support the DCC Budget Planning process
    Ensure robust governance is in place and that it is adhered to by all parties both internally and externally to ensure the integrity of DCCs Network Capacity, so it can meet all performance measures and DCCs licence conditions

    Own the future strategy and plans for DCCs Network Capacity Management and Network Traffic Management functions driving continuous improvement in process and governance, and the optimization of the network to service customer demand in the most economical manner.

    A person who has successfully transformed the customer experience within the network planning and capacity management domain whilst ensuring value-for-money and appropriate investment
    Demonstrated leadership within a highly regulated, CNI network planning role
    Previous Accountability up to C-level stakeholders for the construction of network related budgets, plans and technology interventions to ensure the capacity integrity of CNI across the life-cycle
    Has proven experience of developing and embedding large/complex data networks
    Managing complex data sets and interpreting demand forecasts and assessing their impact to current and future network capacity needs
    SMART Metering, Energy, Telecoms, Banking/Financial sector and experience of presenting and influencing government and regulatory bodies
    Experience of interfacing, negotiating influencing tier-1 suppliers of CNI with support from commercial and supplier management teams
    Appreciation of Cloud Technologies (GCP, AWS etc) and the potential evolution and benefits of applying network planning and capacity planning techniques within this domain


    Whether its doing purposeful work, helping us grow or building the career you want well give you the support to do it all.

    Our secure network for smart meters is transforming Britains energy system and helping the countrys fight against climate change:
    we want you to be part of our journey.

    Capita Opportunity Statement
    The parent company, Capita Plc*, are a leading UK provider of technology enabled business services.

    We work across such a huge range of businesses and sectors, that youll have the opportunity to grow and develop your career in any number of directions.

    Youll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors.

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