- People Management: Lead and motivate the team, fostering a high-performance culture. Ensure staff engagement and development for top-notch customer service.
- Operational Management: Oversee day-to-day operations, maintain standards and consistency. Manage stock, ranging, and special orders. Conduct regular site walks for task prioritization and operational excellence.
- Financial Management: Drive sales growth, improve margin profitability, and achieve KPIs.
- Training and Development: Enhance skills and team collaboration through training.
- General Compliance: Ensure adherence to company policies and safety standards.
- Exceptional customer service skills with a focus on going the extra mile
- Strong leadership, communication, and organizational abilities
- Integrity, honesty, and attention to detail
- Work well under pressure and adapt to change
- Good commercial judgment and computer skills
- Prior experience in retail or garden centre management
- Passion for motivating and leading teams
- Proven track record of achieving KPIs
- Confidence in handling HR matters
- Technical understanding of gardening, plants, hospitality, and aquatics beneficial
- Discretionary company bonus
- 28 days Annual Leave
- Company Pension scheme
- Company discounts
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General Manager - Devon, United Kingdom - Cathedral Appointments | South West Recruitment
Description
Job Description
Location: Devon
Salary: Up to £50,000 per annum
Full time hours to include weekends
General Manager - Garden Centre/Retail
Looking for a new challenge in retail or garden centre management? We're on the hunt for a skilled General Manager to lead a vibrant garden centre and café in Devon.
Key Responsibilities:
Key Competencies:
Requirements:
Company Benefits:
If you want to join a team committed to providing top-notch customer service in Devon, apply today and elevate your career!
Note on Sponsorship: We are unable to offer sponsorship for work authorisation for this role at this time. Candidates must have valid authorization to work in the UK.
Recruiter: Charlotte Coke
Ref: 10475
