Clerical Assistant/receptionist - Salford, United Kingdom - Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust

Verified Company

Salford, United Kingdom

3 days ago

Posted by:

Tom O´Connor

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Description

We are looking for a highly motivated and well organised Clerical Assistant to work at our Ramsgate House Community Mental Health Team.

The Team is an extremely busy service, which receives a lot of calls and enquiries. The post holder must be able to work under pressure and have excellent communication and organisational skills

The Receptionist must be personable and pleasant in nature as they are the front of house for Ramsgate House.

The Clerical assistant will be responsible for providing clinic administration and reception support to patients attending Outpatient Clinics or Inpatient wards; this will include receiving and greeting patients into clinic areas whilst recording the patient's attendance and clinical outcome on the PARIS system.

The Clerical assistant will also be responsible for providing an appointment booking service to enable patients to book future appointments when leaving the department.

This may also involve some telephone booking of appointments and the scheduling of forthcoming appointments, from other sources of patient enquires, whilst providing a confidential, efficient patient-friendly and outside agency contact service.

Integral to the role with be the maintaining of the clinic administration functions on PARIS ensuring that they are 'cashed up' in a timely and accurate manner at the end of each clinic session.

The post holder will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.

The post holder will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work.

From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please see full Job description and Person Specification attached to this vacancy.

Staff benefits

Pay Enhancements 43% additional for Evenings (8pm onwards) and Saturdays and 85% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts