Conference and Banqueting Supervisor - Dunbartonshire, United Kingdom - Cameron House

Cameron House
Cameron House
Verified Company
Dunbartonshire, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Ref:
CAM1974


Branch:
Cameron House


Location:
Cameron House, Loch Lomond


Salary/Benefits:
£22,050 gross per annum plus service charges and excellent company benefits


Contract type:
Permanent


Hours:
Full Time


Shift pattern:
Working hours typically between 9am and end of the event.


Hours per week:40 hours, 5 days from 7 which will include weekends.


Posted date:01/08/2023


Closing date:03/09/2023


WELCOME TO A FIVE-STAR OPPORTUNITY:

We have a unique opportunity for a
Food and Beverage Supervisor
to join our Conference and Banqueting team.

Magnificent and uniquely inspirational.

Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration.

Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history.

With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.

The iconic lochside setting is impressive in its grandeur, celebrated and treasured.

Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.

Add all the above together, and we have something very special, all that's missing could be you.


THE ROLE - Conference and Banqueting Supervisor:

Your scope will be to support your Management team by leading your shift and overseeing in the day-to-day performance of the meetings and events food and beverage team.

We have a variety of private rooms and provide exceptional service to small private dinners and conferences for 400 delegates, and everything in between.


Key things you will be responsible for:
Proficiency in the tasks of Food and Beverage, including mise en place cleanliness, setting tables, taking orders, service of food and drinks, billing and payments
Leading daily briefings and handovers
Organising the daily workload, delegate tasks and co-ordinate breaks
Monitoring performance via checklists and SOPs
Providing feedback, and undertaking informal counselling to support improved performance
Supporting the team with any shift challenges
On job training of new employees
Handling and resolving guest feedback
Departmental requisitions
Billing queries, adjustments and recoveries
Cash ups and banking


WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.

  • People who want to achieve great things your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
  • People who are naturally friendly who genuinely care about our guests and the service they receive.
  • People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
  • People who show the same level of care for their team, as our guests
  • It's about supporting our colleagues to be the best they can be and to do the best job they can.
  • People who will respect and protect the magical place we work in it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

  • HND/NC/SVQ or equivalent qualification, or equivalent experience in food and beverage.
  • Experience of supervision and of working in similar quality environment
  • To be thorough, with keen attention to detail
  • Ability to quickly build excellent working relationships
  • Excellent communication skills
  • Basic IT skills with knowledge of Office software and ability to use technology
  • UK Driving Licence preferred due to the shift pattern and spread out nature of the resort

WHAT'S IN IT FOR YOU?:

At Cameron House we can offer fully funded, work-based training and development.

Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities


Here's what to expect:

  • Free meal on duty
  • Free parking
  • Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
  • Enhanced holidays, rising with long service
  • Free Leisure Club Membership, discounted PT sessions, friends and family discounts.
  • Employee care service, offering lifestyle and wellbeing support and counselling via a
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